Description

Your Opportunity

New Relic is looking for a Program Manager to join our outstanding Engineering organization. Program Managers play a vital role in New Relic product development, focusing particularly on large, cross-team software development and infrastructure initiatives. You will be leading the way in Identity and Access Management and in Open Source areas.

What You'll Do

As a Program Manager, you will have a broad impact on the organization through the initiatives you lead. Successful program managers in our organization are passionate, adaptable, analytical, and focused.

• Lead the planning and execution of large programs with complex dependencies
• Build leadership structure around large, cross-team projects to improve alignment, drive collaboration, and facilitate communication.
• Work with teams to identify and handle top program risks with contingency and mitigation plans.
• Ensure collaboration with Product managers, teams are aligned on execution priorities.
• Drive tradeoff decisions to align leadership on the right level of risk for each project.
• Establish the right amount of process to drive efficiency and consistency for your program.
• Help teams identify and address their bottlenecks, blockers, and dependencies.
• Craft status reports that provide the context, narrative, data, clarity, and calls to action that serve as the pulse of rapidly evolving programs.
• Lead initiatives to improve operational processes to improve delivery efficiencies.
• You will help with quarterly planning.

Your Qualifications

Must-have:

• 5+ years of working in a hands-on role leading large-scale software products in a SaaS environment in a cross-functional environment.
• 5+ years experience leading agile teams and practitioners
• Well-versed in program management fundamentals- team building, role/responsibility definition, risk management, work breakdown structures, project tracking, etc.
• Excellent written and oral communication skills with the ability to initiate action and accountability from local and remote teams.
• Bachelor's Degree required
• Master's and/or equivalent technical education experience preferred

Nice-to-have:

• Experience in managing Identity and Access Management Programs and Open source programs
• Coordinated moderately to highly sophisticated programs with serious execution timelines
• Product management experience with a SaaS product
• Experience in a technical role as a software developer, engineering manager, or QA manager

Please note that visa sponsorship is not available for this position

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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