About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Sr. Manager, Program Management

A successful candidate will have experience managing teams, developing leaders, exceptional organizational skills, building strong relationships, driving results, and be comfortable managing multiple responsibilities within a fast-paced environment. The candidate must also possess strong analytical acumen and be comfortable generating and evaluating various metrics and analyses. The candidate should be adept at problem-solving and managing multiple priorities effectively and efficiently. Strong verbal and written communication skills are critical. S/he will be proactive, collaborate well across teams, and exercise consistent high-judgment that align with the overall organizational mental model and goals while moving quickly.

Responsibilities:

• Manage and develop 5-6 technical program/project managers.
• Know what FinOps means and take automation to heart
• Generate and set multi-team roadmaps and strategic plans/big ideas to drive customer experience improvements, innovation, and scale across the Digital Banking business.
• Experience supporting cloud operating models is preferred, meaning, you believe that technical program management means lot more than reporting and creating presentations
• Ramp in knowledge of various core functions within the business and be capable of acting as a proxy for customer meetings or internal stakeholder meetings.
• Lead the development of new programs and mechanisms, policies, and communications strategies to address challenges and engage and build trust with key internal stakeholders and NCR customers.
• Track and report on program progress in weekly review meetings and proactively design solutions to meet emerging trends, issues, and/or requirements.
• Provide guidance to business teams, leadership, and various organizations to solve unique issues that are cross-functional.
• Partner with key Operational, Tech, Business, and Product experts across the company to lead, support, and influence the strategy for the program.
• Write crisp strategy and review documents for a varied audience, including executive leadership and partner teams.

Basic Qualifications:

• BA/BS degree or equivalent work experience
• 5+ years of related software product program / project management experience
• Proven project management skills
• Experience with Waterfall and Agile methodologies a plus
• Knowledge of technical product capabilities
• PMP certification would be ideal
• Strong proficiency with MS Project
• Proven ability to work with fixed and urgent deadlines
• Ability to interface with all levels of management, internal departments, and clients to understand product requirements and communicate product abilities
• Excellent and proven presentation skills for both onsite and virtual meeting delivery
• Superior written and verbal communication skills
• Must be able to function autonomously and within a team environment
• Strong organization skills and ability to multi-task on a daily basis
• Proficiency in determining basic budgets and controlling costs

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.