Senior Manager, Enterprise Program Management
Disney Streaming Services is creating digital video entertainment products for one of the largest media brands in the world, with the mission of providing consumers the ability to access content on any connected device, at any time, in any location. As we continue to use our innovative technology to deliver dynamic direct-to-consumer entertainment for millions of fans across the globe, we are looking for program managers who can operate across the enterprise to ensure on-time, high-quality delivery of products and features that directly drive our business. The Enterprise Program Management team is a centralized group within the Disney Streaming technology organization, focusing on enterprise-wide, technical initiatives that directly fulfill Direct-to-Consumer products such as Disney+, ESPN+, Hulu, and Star+.
We are searching for a Senior Manager, Enterprise Program Management, who can bring experience and enthusiasm to the execution of complex cross-team programs. This role requires a combination of passion for applications that can bring our highly regarded content to audiences around the world, and a desire to be a driving force in managing the technical integrations required to do so. As a leader in the team, this role will manage and mentor a team of project and program management professionals, supporting and nurturing their professional development, supporting the delivery of the Disney Streaming Technology Roadmap, and helping to drive success across Programs managed by the Enterprise Program Management team. In addition, the Sr. Manager will work with Program Management and Operational leadership to identify opportunities for improvement, help drive process definition and deployment, and foster an environment of high performance and continuous improvement.
Responsibilities :
- Manage a team of experienced Program and Project management professionals, providing guidance and constructive feedback to direct reports and team members to enable career growth and advancement.
- When required, manage programs that entail multiple product and engineering teams in a cross-matrixed organization, to deliver complex, high-quality product features and systems integrations.
- Build strategic and trusted partnerships with our Product Teams,
- Engineering team leads, Technical Project Managers, as well as with other organizational stakeholders, ensuring alignment with dynamic and evolving business needs.
- Apply your expert program and project management skills to maintain a clear overview of timelines and progress, with the ability to provide timely updates on program health to a cross-functional audience of technical, business, marketing, legal, and operations stakeholders.
- Perform unbiased risk management by determining root causes, corrective actions, mitigation options and impacts, ultimately providing clear executive level summaries.
- Work with EPM leadership to develop program and project management processes, gain acceptance, and implement rapidly.
- Relentlessly execute on both a strategic and tactical level.
Basic Qualifications :
- Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience.
- 8 years+ practical project and program management experience in a technical industry, preferably within digital streaming services.
- Experience building and leading a technical program management organization through design and delivery of digital consumer experiences.
- Program Lifecycle Disciplines: Strong knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)
- Proven track record of leading multiple complex programs across organizations (product, engineering, marketing, legal, operations), establishing trust and accountability while building strong relationships across such boundaries.
- Demonstrated ability to effectively plan, lead, and document outcomes of meetings that will guide discussions between cross-functional product, engineering, and other teams.
- Comfortable with changing specifications and standards, and leading the team to deliver through ambiguity.
- Excellent project management skills, combined with a strong business judgement, and the ability to break down program blockers and influence team members towards negotiation and resolution.
- Demonstrated experience using Jira, Confluence, and other project or product management tools.
- Accustomed to working with both backend and frontend systems that involve external as well as internal dependencies and workstreams.
- High business acumen, information seeking, influencing and communication competencies, effective at presenting to senior management, executive level.
- Able to anticipate and head off potential issues affecting Program delivery.
- Understands the importance of scaling support of programs in alignment with its needs.