Senior Localization Project Manager, EU at StockX (Remote)

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Help shape the next generation of ecommerce for the next generation of consumer.

About the team

The Product Team at StockX guides the roadmap of our entire marketplace, from new and improved features on the Product page to applied machine learning to cross-border trade compliance. We prioritize outcomes, working cross-functionally with Engineering, Marketing, Operations, Supply Chain, Legal, Finance, International, and Verticals teams to create people, process, and technology solutions. We strive to create inclusive experiences, which thoughtfully serve our diverse, global audience. With empowered teams and best-in-class tools, we confidently experiment, iterate, and create positive results throughout the customer journey.

When you join our team, you will have the opportunity to impact the lives of millions of buyers and sellers every day. If you want to continuously innovate on a fast-growing managed marketplace, then you’ve come to the right place!

About the role

As our Senior Localization Project Manager, you will be in charge of delivering a great user experience to our international audience. You will work closely with our International/regional teams, product, engineering, design, CS, content, etc. as well as with the external vendors and freelancers to enhance the international user experience for our EU markets.

You are an experienced localization project manager and have worked on consumer products on the client-side. You are adept at managing cross-functional relationships, establishing a feedback loop between regional teams and HQs and launching localized products in multiple languages. You have experience being the voice of the international customer, understanding their needs,  and working with product, design, and engineering to find solutions to meet those needs.

What you'll do

  • Engage and build relationships with international stakeholders and cross-functional teams to deliver on localized products and markets
  • Establish a feedback loop between International and product development to enhance and improve the end-user experience
  • Manage localization projects for product, emails, and content and oversee localization workflows, and ensure that timelines and SLAs are adhered to
  • Partner with vendors and freelancers to ensure that they have the context for content being translated; manage deliveries, timelines, and SLAs
  • Lead meetings with product development teams and content owners, and facilitate communication of localization process and requirements, share insights, resolve any issues and ensure that we operate in line with our overall product and localization framework
  • Ensure localization best practices are followed to minimize downstream issues
  • Proactively identify any process issues that affect localized product quality and functionality
  • Manage the localization review workflow and coordinate with language reviewers
  • Prioritize and track localization and bugs and report out to stakeholders
  • Work on project retrospectives, readouts, reports, and presentations

About you

  • BA/BS with demonstrated experience as a Localization Project/Program Manager in a consumer product organization
  • Experience working with Product, Engineering, Design, International stakeholders
  • Hands-on experience working with translation management tools and the ability to set up localization workflows and projects in TMS
  • Jira user and a basic understanding of software development processes
  • Strong communication, organization, and project management skills
  • Ability to thrive in an ambiguous environment and comfortable with constant change
  • Experience with and comfortable working across time zones and cultures
  • Native-speaker of any of the following - German, French, Italian or Spanish
  • Experience with internationalization/LQA
  • Ability to communicate with technical teams
About Us

In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price.
With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges.
If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
More Information on StockX
StockX operates in the Information Technology industry. The company is located in Detroit, MI, Moonachie, NJ, New York, NY, Douglasville , GA, Tempe, AZ and Portland, OR. StockX was founded in 2016. It has 900 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 8 open jobs at StockX, click here.
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