Senior Learning Technology Manager

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BE PART OF BUILDING THE FUTURE.

Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.

Our mission? Give technologists their time back by delivering a modern data experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds. 

The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one. 

We’ve only scratched the surface of our ambitions, and as we continue to gobble up market share, we’re blazing trails and setting records: 

  • For seven straight years, Pure has been named a leader in the Gartner Magic Quadrant (five years in the MQ for Solid-State Arrays, and two in the newly created MQ for Primary Storage).
  • Our customer-first culture and unwavering commitment to innovation have earned us a 2020 Medallia Net Promoter Score, certified by Owen CX, in the top 1% of B2B companies.

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.


BE PART OF BUILDING THE FUTURE.

Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.

Our mission? Deliver a simple, evergreen data platform that enables everyone to turn data into intelligence and advantage. The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one.

The world is experiencing a revolution driven by next-generation technology like AI, machine learning, virtual reality, quantum computing, and self-driving cars—all of which require unprecedented amounts of data. This sets the stage for Pure’s technology to grow exponentially in the coming years. 

We’ve only scratched the surface of our ambitions, and as we continue to gobble up market share, we’re blazing trails and setting records:

  • For five straight years, Gartner has named Pure a leader in the Magic Quadrant for Solid-State Arrays
  • Our customer-first culture and unwavering commitment to innovation have earned us a Satmetrix Net Promoter Score in the top 1% of B2B companies globally.
  • Pure puts a premium on the future, investing 26% of revenue into R&D.

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

We're looking for a Sr. Learning Technology Manager who is customer-obsessed and driven to innovate as we build and transform how we make content and education available to employees, customers, and partners when they need it. The right candidate will help establish, influence, and drive our learning technology strategy and roadmap. This includes identifying and implementing learning technology solutions, tools, and platforms as well as staying abreast of and piloting emerging technologies. You will be creative, not afraid to roll-up sleeves, and have demonstrated a drive to solve real customer problems and revolutionize learning experiences. This individual will need to be self-motivated, highly organized, and have what it takes to challenge status-quo. With this career opportunity, you will leverage your skills and experiences to help build and maintain solutions in a growing organization that delivers incredible results. This individual contributor role will report into the Performance, Education, and Knowledge (PEAK) Team as part of the global Customer Experience organization comprising Technical Services, Professional Services, PEAK, and Customer Success. Some key responsibilities include:

  • Establish, gain buy-in, influence, and drive adoption of the learning technology strategy, roadmap, and toolbox

  • Consult on the use of learning technology solutions and identify which blend of technologies are most appropriate given any scenario, gathering technical and user experience requirements as needed

  • Mobilize and lead internal teams and/or vendors to rapidly prototype, build, and deploy learning technology solutions while measuring its impact

  • Collaborate closely with others to design, implement, and continuously maintain/evolve learning technology solutions and experiences including opportunities to enhance/automate

  • Capture data and evaluate effectiveness of learning technologies and solutions to be able to action and evolve them

  • Serve as a thought leader for Pure learning community by consulting with other internal learning teams to share best practices to ensure continuity across multiple programs and teams

  • Partner with functional stakeholders and variety of groups in and out of Pure to ensure all end user needs are met

  • Provide technical advice and guidance, then drive to action and results on the integration of technology into our learning experience

  • Lead technical integrations between Learning Management System, Learning Experience Platform, and other third-party content providers as needed.

  • Create various reports and dashboards on user activity, compliance, quality and effectiveness depending upon business needs

  • Identify and oversee improvements of our current learning infrastructure in identifying and planning short and long-term project priorities and requirements.

  • Lead automation of team processes and provide day-to-day administration and troubleshooting of existing tools and technologies


What You Bring To The Team


  • BS degree or equivalent practical experience

  • Minimum 8 years experience in learning & development organization and managing complex projects involving learning technologies

  • Knowledge and experience evaluating, implementing, administering, managing digital technologies, learning experience platforms, learning and content management systems, assessment/evaluation tools, and multimedia/authoring tools

  • Experience evaluating learning technologies, use case/requirements documentation, and performing research

  • Previous experience working in a technical support and/or customer support organization is a strong plus

  • Ability to work independently, but also able to collaborate with others with a positive attitude

  • Background in instructional design, microlearning, simulations, virtual reality, augmented reality, self-paced and video-based learning

  • Expert project/program management skills with excellent verbal and written communication skills

  • Entrepreneurial attitude and desire to try new methods, tools, and processes to improve learning experiences.

  • Experience with leading projects for an entire group or department, or a major piece of a larger cross company product or project.

  • Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance.

  • Experience with HTML, CSS, JavaScript etc.

  • Strong knowledge of of SCORM, xAPI, and AICC standards

  • Significant experience working where customer satisfaction is paramount in a service delivery care environment

 
 
 
BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. You don't have to meet all the job requirements. If you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.

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