Professional Services Project Manager, Senior

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Professional Services Senior Project Manager (ECM)
Location(s): Remote (US)
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer's ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Job:
DocStar Implementation Project Manager position assisting Epicor customers in the implementation of the Epicor ERP product.
What You'll Do:

  • Assisting customers in the (Initiation, Planning, Design, Validate, and Deploy) implementation of the Epicor DocStar ECM product
  • Project Manage approximately 10-20 implementations
  • Responsible for high utilization (65%) by consultants and customer satisfaction
  • Build project plans and schedule resources
  • Interact with other Epicor departments
  • Provide best practice Project Management Monitor and Control coaching to customers
  • Perform Weekly customer status calls
  • Plan, organize, lead and monitor the activities of the project team
  • Maintain overall control of the schedule, budget and scope
  • Ensure that project plans and work products are based on approved and agreed-upon requirements
  • Ensure that sufficient resources and funding are available for executing all project activities
  • Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
  • Notify the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
  • Maintain regular contact with the Client Project Manager, providing the status of project progress
  • Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
  • Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
  • For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
  • Champion and adhere to DocStar implementation methodology
  • Assist with development of Project Management disciplines as required

What You Need to Succeed:

  • Bachelor's Degree in Business or Computer Science or equivalent work experience
  • Travel: 20%
  • Electronic Content Management experience preferred
  • 3+ years of ECM software implementation experience
  • Proven success in software project implementation and deployment
  • Strong troubleshooting skills
  • Experience in managing stakeholders
  • Demonstrated ability to manage project risk
  • Excellent communication, interpersonal and presentation skills
  • Solid organizational and time management skills
  • No restrictions on ability to obtain visas for travel outside of country of residence

Requisition Number: 21001650
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will haveall new opportunitiesfor internal mobility,to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicorhere.
FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp
Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
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More Information on Epicor
Epicor operates in the Cloud industry. The company is located in Austin, TX. Epicor was founded in 1972. It has 4500 total employees. It offers perks and benefits such as Volunteer in local community, Open door policy, OKR operational model, Team based strategic planning, Open office floor plan and Dedicated diversity and inclusion staff. To see all 5 open jobs at Epicor, click here.
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Candidate Location Eligibility:
Austin, TX

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