Job Description
The Senior Analyst partners with IT teams and Business teams on defect remediation and continuous improvement initiatives initiated from standard Incident & Problem Management Process and/or initiated from Lessons Learned/Post Mortems related to critical business periods for the enterprise.
- Collaborates with Incident Management & Problem Management to review, analyze, and provide solutions
- Collaborates with IT Capacity and Modeling Teams to review and identify potential risks to stability or performance
- Collaborates with IT Development Teams and Shared Services Teams to ensure stability and performance of key applications and systems
Required Qualifications
5+ years of IT experience
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
- Cloud Based model
- DevSecOp model
- CVS Business Domains (or ability to quickly comprehend)
- ITIL Framework & Procedures
- Strong Analytics and Triage abilities
- Ability to prioritize one's own work and work delegated to others
- Ability to communicate and influence with colleagues at all levels in the enterprise
-Change and Release Management background
Education
Bachelors Degree or equivalent experience
Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.