Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Chicago, IL

Scrum Master at Alliant Credit Union

| Chicago, IL
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Start a Rewarding Career with Alliant

What will your day look like?

The Scrum Master (SM) will support and coach Agile team(s) by empowering them to leverage the Agile mindset, methods and tools and enabling quality delivery while maintaining a focus on the continuous improvement of the team. The SM will optimize team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team and the Agile Release Train (ART).

The incumbent will lead the enhancement of best practices in relation to a high-performance Agile team's processes, artifacts and tools. The SM is a key member of the Agile Center for Excellence and the Technology Strategy & Project Management team, which assists the organization with launching, stabilizing and optimizing program level and portfolio level teams while adapting and promoting Agile frameworks, principles and practices. Resources to do the job require reliance on in-depth knowledge of Agile mindset/methodologies and tools, as well as being an Agile champion with project management and relationship management skills. General direction is received from the Manager, Enterprise Agile Transformation.


Do you see yourself doing this?

Team Facilitation

  • Facilitates Agile ceremonies to ensure team(s) maintain focus on quality and continuous delivery.
  • Provides visibility into delivery targets, commitments, progress and any relevant team data necessary to provide maximum team transparency.
  • Partner with and coach Product Owners to achieve maximum project return on investment and meet PI Objectives and Milestones.
  • Works with and supports Product Owners, Analysts, Architects, Software Engineers, Project Management Office (PMO) and other internal partners to plan ahead and prioritize work while limiting Work in Process (WIP).
  • Understand domain architecture and targets to identify upstream/downstream dependencies and to support the team in risk management.
  • Proactively identify impediments and appropriately resolve using a network of peers and formal channels (including escalation if required).

Agile Release Train Support & Communication

  • Participates in release planning, PI Planning, Inspect & Adapt, Scrum of Scrums, and other ceremonies as needed. Providing Scrum team statistics, identifying project dependencies, team capacity, velocity forecasts, burndowns/burn-ups, dashboards, and Program Board updates.
  • Continuously identifies and manages cross-team dependencies and reports progress and impediments to the Release Train Engineer.
  • Maintains alignment, tagging, completion, reporting and overall oversight of team backlog items (stories/features) in Azure DevOps (ADO) to maximize project/program transparency and ensure timely program adjustments.

Continuous Improvement

Maintain high-performing & predictable Agile team(s) by:

  • Managing and optimizing the flow of value through the Agile team(s) using various tools, such as Kanban, ADO, the Program Board, team Measure & Grow metrics and other information radiators.
  • Partnering with systems teams to ensure the Agile team(s) tools are properly supporting the ART and maximizing transparency/flow.
  • Supporting PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of the Vision, the Roadmap, and the Backlogs, and through Pre- and Post-PI Planning meetings.
  • Improving the flow of value through value streams by improving and assessing the Agile team's practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline.
  • Capturing team feedback through inspection and continuously improving Agile guidance, educational materials and content.
  • Facilitating issue resolution within the team.
  • Partnering with the Project Management Office (PMO) on program execution and operational excellence.
  • Driving continuous improvement via workshop facilitation in the Inspect and Adapt ceremony; assess the agility level of the team(s) and help them improve.
  • Assisting the Agile Center of Excellence as a member of the team by contributing to continuous improvement efforts directly or indirectly impacting the Agile teams.
  • Participating and/or facilitating Communities of Practice and the use of engineering and Built-In Quality practices.
  • Mentor team members, Product Owners, business owners and partners on the ART in Lean-Agile practices and mindsets.
  • Encourage collaboration between teams and architects.
  • Provide best practices using Scrum, Kanban and other Agile methodologies.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.


What makes you a great fit?

You'll be a great fit if in addition to the completion of a Bachelor's degree in Computer Science or related field, and you have:

  • 5+ years of experience in software development or equivalent combination of education and experience.
  • 2+ years knowledge and experience applying Agile practices and principles including Scrum and/or Kanban, including demonstrated ability to inspect and adapt Agile practices to various situations.
  • Certified Scrum Master (CSM) or equivalent.
    • Certification must be from Scaled Agile Inc., ScrumAlliance, ICAgile, or other equally recognized certification body.
  • Experience with a variety of Software Development Lifecycle (SDLC) methodologies, including Agile frameworks (SAFe, Scrum, XP, Kanban, etc.).
  • Experience with large-scale complex technology projects and coordinating one or more Agile teams.
  • 2+ years' experience implementing & working in an Agile @ Scale Framework as a Scrum Master.
  • 5+ years of presentation skills and experience communicating, collaborating, and influencing a team.
  • Ability to work reciprocally with a variety of stakeholders from leaders to practitioners.
  • Strong data analysis and visualization skills.
  • Strong active listening skills.
  • Ability to work as a team player in a collaborative culture with a personal commitment to building relationships and fostering a team-oriented environment.

When you're happy, we're happy!

As a thank you for joining our team, you'll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

Still not convinced?

For more details you can also visit our Glassdoor and LinkedIn profiles.
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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Volunteer in local community
Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.
Partners with Nonprofits
To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Diversity Employee Resource Groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women resource group and ALL, an LGBTQ+ employee resource group.
Hiring Practices that Promote Diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.
Disability Insurance
Disability insurance covers %66.7 of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.
Health Insurance Benefits
Our insurance policy covers up to 85% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Our pet insurance policy covers up to %90 of out of pocket expenses.
Wellness Programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Onsite Gym
Mental Health Benefits
Alliant employees get free access to Calm and myStrength apps and services.
Retirement & Stock Options Benefits
Alliant matches 100% of employee’s contribution up to 5% of salary
401(K) Matching
Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
In the last years, Alliant’s bonus payouts were above 100%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Since the pandemic began, all non-essential job functions have been remote 100%.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
We offer employees A parking subsidy.
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $5250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

An Insider's view of Alliant Credit Union

How would you describe the company’s work-life balance?

Although a lot is expected of us, there is definitely a focus on keeping your life in balance. Alliant’s response to our Coronavirus-prompted switch to working remotely has been exemplary. Senior leadership shares videos with us regularly, and our managers are understanding of family needs and have made huge efforts to keep our team connected and e

Pam Leibfried

member communication specialist

What projects are you most excited about?

All the creative projects I get to work on. I have the tools and resources to do my job. This is not the case at previous employers whose only focus was on cost and not efficiency. A lot of my work is creative, and it requires costly design software.

Kendra Sutter

instructional designer

How does the company support your career growth?

Alliant is the first company that has made it a point for employees to set a development plan for themselves & allow employees to work towards a better ‘me’ – both personally & professionally.

Kate Plata

manager, wholesale consumer lending

How do you empower your team to be more creative?

Alliant and its management have always been very open to creative new ideas on more efficient ways to run our business. Truly the adage “Your opinion matters” is alive and well at Alliant!

Matt Dempsey

manager, consumer loan underwriting and processing

How has your career grown since starting at the company?

I started with Alliant as a temp in the call center and now am in a leadership position within technology, and my story is not unique. If you are looking to grow your career, this is a great place to explore different areas you may be interested in!

Terry Hagio

technical implementation manager

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