Bank of America
Charlotte, NC

Scrum Master II - Client Insights at Bank of America (Charlotte, NC)

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Job Description:
Position Summary
This role is responsible for guiding and coaching one or more scrum teams on Scrum practices and Agile principles.
The Scrum Master will be responsible for the following:
  • Facilitates scrum ceremonies. In a scaled agile model, facilitates scaled agile planning for the team.
  • Helps the team navigating and meeting agreements/deliverables such as Definition of Ready, and Definition of Done.
  • Ensures the team has a healthy Product and Sprint backlog (partnering with PO).
  • Facilitates dependency management/risk management/impediment removal for the team.
  • Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments.
  • Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders.
  • Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team.
  • Measures team delivery, maturity, and performance and reviews metrics with the team to identify improvements.
  • May mentor other junior scrum masters.

Required Skills
  • Scrum Master certification (SAFe Agile)
  • Experience being the Scrum Master for at least two years for a Scrum team.
  • Experience with multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)
  • Knowledge and/or experience with widely successful Agile techniques.
  • Experience applying a wide variety of well documented patterns and techniques.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

Desired Skills
  • Second level Scrum Master certification (CSM).
  • Experience playing the Scrum Master role for at least 2-3 years for a software development team.
  • Knowledge of scaled agile frameworks such as the Scaled Agile Framework for the Enterprise (SAFe).
  • A good working knowledge of using an Agile tool such as JIRA Applicable knowledge of Backend Technology.
  • Previous experience as a collaborative leader.
  • Excellent communication and mentoring skills.

Shift:
1st shift (United States of America)
Hours Per Week:
40
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What are Bank of America Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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