Scrum Master - Enterprise Infrastructure at Fidelity Investments (Raleigh, NC)

| Raleigh-Durham, NC
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Job Description:

Scrum master

Job Description:

The Role

Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.

As a Scrum Master you play an important role in program management of deliverables for one or more delivery teams. You'll get the opportunity to develop your skills and collaborate across Fidelity teams in a fun and dynamic environment. You will manage Agile ceremonies as well as report on your team's progress. You will be responsible for implementing Agile software development practices. You will work closely with product owners and engineering managers to construct a delivery plan. As an Agile process expert, you will implement best practices and assist members with continuous improvements.

The Expertise and Skills You Bring
  • Bachelor's degree
  • An Agile practitioner with deep understanding of Agile principles and practices
  • Strong program management skills
  • Expert in applying Scrum, Kanban, Scaled Agile management methodologies in software development projects
  • Power user of agile tools such as Jira, Jira Align, etc.
  • Ability to work efficiently in a complex matrixed organization
  • A change agent with a continuous improvement mindset
  • Excellent communication, influencing and people-interaction skills
  • Ability to influence behavior without having organizational hierarchy
  • Proficient in developing balanced score cards and interpreting Agile metrics to help identify improvement opportunities
  • Passion for coaching and supporting teams to transform their behaviors towards an Agile way of working

The Team

You will support one to two cross-functional squads within Enterprise Technology engaging the squad leaders and squad members aligned to the squad(s). You will reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working. "

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 3.
More Information on Fidelity Investments
Fidelity Investments operates in the Fintech industry. The company is located in Boston, MA and Covington, KY. Fidelity Investments was founded in 1946. It has 58848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 220 open jobs at Fidelity Investments, click here.
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