Scrum Master Advisor (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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The job profile for this position is Scrum Master, which is a Band 4 Career Track Role. The Scrum Master provides hands on support to Epic by interfacing with product managers, business SMEs and technical teams within an agile framework to support, develop and deploy business solutions for Cigna Medical Group and Evernorth Direct Health product lines.

This role is Flex which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

Key Responsibilities:
  • Coordinates with Experience Owner/Agile Product Owner and technical team to re-balance and re-prioritize work within an iteration or Program Increment (PI)
  • Works with business partners and development leads during epic, feature, and user story creation to fully document scope and develop a solution based on business need
  • Foster agile team collaboration and maturity; facilitates agile ceremonies; proactively identify and resolve impediments through the use of peer network and informal channels
  • Acts as a domain subject matter expert (SME) in product, business processes and supported technology solutions
  • Assists in identifying and documenting requirements, user stories and acceptance criteria
  • Provides visibility into delivery targets, commitments and progress


Required Experience / Qualifications:
  • Experience with Epic and/or other EMR/EHR technologies.
  • Bachelor degree in business or computer science with a minimum 5+ years of demonstrated experience working on multiple diverse projects with complex requirements and challenging timelines or equivalent experience
  • Direct experience or strong understanding of using agile software (Jira, Rally) to design and execute work in sprint cycles while leveraging typical agile ceremonies within agile/waterfall software development lifecycles
  • Requirement elicitation, gathering and documentation skills
  • Strong technical acumen with the ability to understand and articulate business needs to technical teams and technical solutions to the business


Desired Experience / Qualifications:
  • Agile and/or Scrum Master certification preferred
  • Problem solving and critical thinking skills with ability to execute with limited information
  • Experience in the healthcare domain; Medicare Advantage a plus
  • Excellent written and oral communications skills with the ability to facilitate large, diverse group conversations in virtual and in-person settings
  • Ability to work with minimal guidance and prioritize multiple assigned projects
  • Ability to navigate a highly-matrixed organization effectively


For this position, we anticipate offering an annual salary of $99,900 - $166,500, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. Cigna was founded in 2022. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 165 open jobs at Cigna, click here.
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