Sales Onboarding Program Manager at KeepTruckin

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Who We Are:

KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. 

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.

About the Role:

KT’s Enablement Team plays a critical role in the strategic implementation of key business initiatives and driving meaningful business impact across our Revenue organizations (Sales & Customer Success). Every team member has a crucial part in helping us fulfill our mission: To ensure that new and existing frontline team members are equipped with the information and skills they need to thrive in their roles.

Reporting to the Director of Enablement, the Onboarding Program Manager will own the onboarding experience of the dozens of Revenue team members that are joining our ranks every month. The chosen candidate will take their global team of 4 facilitators to even greater heights. The team will create and refine onboarding to create engaging and energizing learning experiences that not only provide learners with the information they need to succeed, but lay the foundational habits that will make them successful revenue drivers for the rest of their professional careers. The selected candidate will lead with innovation, turning the challenges we face today (distractions, faster-than-ever changing environment, increased need for virtual training, etc.) into opportunities to improve our success by thinking outside the box.

What You'll Do:
  • Analyze the existing onboarding ecosystem by auditing existing courses, shadowing top performers, and interviewing executives, sales leaders and Enablement Business Partners; define a plan to implement a significantly improved onboarding experience.
  • Expertly scale the existing onboarding programs while increasing engagement by introducing new approaches and practices (i.e. video, virtual, gamification solutions)
  • Set, measure and report on the business impact of key performance initiatives. In particular, drive reduction of ramp time and reduced attrition during early tenure.
  • Customize the Onboarding experience to the various roles and segments we support (AE, SDR, SE, etc.) 
  • Coach and guide a team of facilitators, driving material improvements to the experience they provide today (it’s already great, but we want best in class!)
  • Design Onboarding Programs methodically, ensuring sustainability and guaranteeing that when changes are made at the company, onboarding is updated within a pre-defined SLA
  • Actively engage third-parties in the onboarding process. It’s a team sport and we need someone who can influence and bring in sales managers, top performers, SMEs, leadership, etc. in a way that enhances the learner experience and also proves valuable to these third parties. 
What We're Looking For:
  • 5+ years of Sales Enablement, Performance Consulting or Learning and Facilitation experience within a similar role
  • Verifiably successful experience managing complex and cross-functional programs and projects 
  • Expert communicator, with a strong ability to build relationships and influence
  • Sales onboarding experience in a high growth Sales Enablement or Sales Effectiveness organization delivering F2F, virtual and blended sales training
  • Background with consultative, solution selling methodologies and training programs
  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a strong sense of how sales professionals think, operate and absorb training
  • Successful history of customer first, result-orientation and ownership



Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please do not let an arrest or conviction record prevent you from applying for employment at KT. KT considers qualified applicants with arrest and conviction records.

Please review our Candidate Privacy Notice here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • PostgresLanguages
    • LinuxLanguages
    • AnsibleLanguages
    • SpringLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

An Insider's view of KeepTruckin

How has your career grown since starting at the company?

I started on our Customer Success team 3 years ago. When I saw we were hiring internally for the Product team, I knew this was an opportunity I couldn’t pass up. Since I joined the Product team, I’ve been paired with a mentor, attended the Women in Product Conference & have been given so many opportunities to continue learning about Product Mgmt.

Breanna

Product Manager

What are KeepTruckin Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
KeepTruckin proudly sponsors Employee Resource Groups. These groups amplify the voices and stories of our employees and create spaces for them to connect, collaborate, and develop their careers.
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
KeepTruckin employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
We offer comprehensive mental health benefits through Modern Health.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
KeepTruckin has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the on-tap beer and kombucha you can handle.
Happy Hours
Happy hours are hosted once per month. See our instagram @keeptruckinhq for details!
Recreational Clubs
KeepTruckin has office sports leagues year-round. We currently hold the title for back to back Basketball Champs in the San Francisco Equinox League!
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
KeepTruckin. offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
KeepTruckin hosts lunch and learn meetings for our interns bi-weekly and all are invited to attend!
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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