Project Success Manager

| Phoenix – Mesa – Scottsdale, AZ
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Job Description:

Our Phoenix office is seeking a Project Success Manager to join our US Delivery team. The right candidate should have a proven record of leading and delivering fully integrated campaigns in a digital agency setting. As Project Manager, you will be responsible for the success of a variety of digital projects. You will follow established processes to lead both client and project teams through the full project lifecycle. In leading clients, you will diligently control the scope, budget, and quality of your projects, while clearly articulating status, risks, and issues to stakeholders and project teams. You will be comfortable managing geographically distributed, cross-functional teams, ensuring strong leadership, communication, and direction towards project milestones and deadlines. If you are a natural leader with strong attention to detail, process control, and an ability to cascade motivation to your team, we would love to hear from you!

Project Team and Client Leadership:

  • Excellent presentation and client communication skills
  • Co-chair internal project meetings, kick-off meetings, retrospectives, and deliverable review meetings
  • Contribute to external client project meetings led by the account manager
  • Communicate weekly project updates to all stakeholders to ensure effective expectation management and alignment
  • Act as the project delivery escalation point for the internal team and client stakeholders
  • Ensure team and client have clarity on scope, schedule, and change process
  • Maintain accountability regarding deliverable quality and ensure mitigating options are created with regard to projects risks and issues



Project Management:

  • Coordinate resource planning with the Resource Manager to ensure accurate resource capacity and forecasting
  • Govern project team adherence to the delivery process
  • Control project by anticipating and documenting risks, issues, and dependencies, and taking corrective actions, when needed
  • Maintain project scope, escalating out-of-scope items to client and Account Manager, when needed
  • Monitor and maintain overall profit margin on a per client and/or per-project basis



Required Qualifications:

  • 2+ years of project management experience within a marketing environment
  • Familiarity with digital project management methodologies
  • The ability to manage fully integrated digital campaigns
  • Strong presentation, communication skills, and organizational skills
  • High level of attention to detail
  • Knowledge of general project management tools
  • Ability to work in a fast-paced environment where multi-tasking is crucial



Desirable Qualifications:

  • Background and understanding of digital/performance marketing, including paid media
  • Experience with website development projects is also a plus
  • Marketing agency experience
  • Formal project management training or certification
  • Mavenlink, Jira, Confluence experience
  • A bachelor's degree in Business, Marketing, or a related field



About Investis Digital:

Investis Digital is a global digital communications company. We combine effective storytelling with innovative digital approaches to help businesses communicate clearly and authentically with any audience. Using performance marketing and corporate communications, we craft a seamless presence for our clients, positively influencing the awareness, affinity, and action of the people that matter most.

Founded in 2000, we have more than 2,000 global clients supported by 500 staff. We're headquartered in London and have offices across Europe, North America, and Asia-Pacific.

Our Values:

The Investis Digital values unite more than 550 global employees across 10 global offices. Our values influence how we work with each other and our clients; they give purpose to the work we do and foster a culture we're proud to be a part of. Learn what each of these values mean to us below.

  • Embrace Clarity: We know what we're doing and why we're doing it.
  • Bring Passion: We love what we do and share this enthusiasm with everyone we work with.
  • Inspire Greatness: We strive for excellence and help others be their best.
  • Keep Innovating: We're curious and always improve what we do.
  • Measure Success: We're rewarded for the work we do.



Investis Digital is an Equal Opportunity Employer. All qualified individuals are encouraged to apply and will be considered without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status, or any other factor which cannot lawfully be used as a basis for any employment decision.

More Information on Investis Digital
Investis Digital operates in the AdTech industry. The company is located in Phoenix, AZ and New York, NY. Investis Digital was founded in 2000. It has 574 total employees. It offers perks and benefits such as Dental insurance, Vision insurance, Health insurance, Life insurance, 401(K) and Performance bonus. To see all jobs at Investis Digital, click here.
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