Req ID: 192066

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Program Manager (Remote) to join our team in DALLAS, Texas (US-TX), United States (US).

Release Delivery Manager

• Schedule and facilitate the orchestration planning of maintenance and release changes for application development teams.
• Provide timely, accurate communication to IT and Business stakeholders related to status updates, system availability, and completion notifications activities we support.
• Demonstrate experience in problem solving, including analyzing symptoms and causes, identifying, and defining the problem to be solved, collecting data, establishing the facts, drawing valid conclusions and developing solutions.
• Excellent at building and maintaining relationships across Information Technology teams.
• Demonstrate customer service support focus to deliver the highest, most consistent level of customer service.
• Must be committed to incorporating security into all decisions and daily job responsibilities.
• Collaborate with IT teams to schedule application releases and maintenance changes for production, including work plans and timelines. Create and maintain build deployment and maintenance schedules for the test environments. Submit work requests to teams involved in deployment and maintenance tasks.
• Anticipate issues and identify risks for a release or maintenance event, including dependency, resource, and scheduling conflicts; recommend solutions and work with management across IT teams to implement them.
• Organize and coordinate changes across IT teams to identify scope or schedule conflicts that could impact the success of release and maintenance changes
• Track the key milestones of the release and maintenance schedule through the development and deployment lifecycle. Monitor and report on status, health and risks.
• Collaborate with IT teams to define and promote release and maintenance processes.
• Define performance metrics for reporting the quality of releases and maintenance activities.
• Collaborate with various IT teams to evaluate the quality of release and maintenance activities in order to identify and implement process improvements.
• Support release deployment and infrastructure maintenance calls after hours.

Basic Qualifications:

-8+yrs of demonstrated Project or Program Management Experience.

-5+yrs experience in Jira or Agile technologies

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Program Manager, Project Manager, Application Developer, Manager, Consulting, Management, Technology