Job Title
Project Manager

Job Purpose

What does a great Credit Project Manager?

You will ensure predictable, consistent, and successful project delivery. In this role you will work directly with clients, accountable for the project management responsibilities for the onboarding experience to the Fiserv credit card processing solution and supporting higher touch projects that require project management discipline to delivery client requirements

In this role, you will:

• Provide a complete view of the overall project to all stakeholders.
• Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project.
• Define project governance outlining roles and responsibilities and decision rights.
• Ensure success criteria is defined to promote alignment and actively manage a successful client experience.
• Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout project.
• Proactively communicate the project's progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.
• Provide leadership, accountability, and ownership for all aspects of the project life cycle.
• Execute and adhere to critical business processes to deliver and manage project deliverables

Basic qualifications for consideration:

• High School diploma or equivalent required; Bachelor's degree preferred.
• 4 years of previous project management and/or relevant consulting experience. Preferred focus in Credit Card Issuance
• Ability to travel up to 10%
• Ability to provide after-hours support for project implementations, on call as needed

Preferred qualifications for consideration:

• Working experience with credit card processing environment, implementations
• Proficient with Project Management tools
• Experience in driving large scale change efforts
• Experience with matrix management of cross-functional processes and teams
• Project Management Professional (PMP), or similar, certification
• Experience with Optis and Pan Fiserv ecosystem
• Knowledge of and demonstrated experience in project management processes and methodologies, as well as project lifecycle
• Strong Microsoft Office application knowledge (Project, Teams/SharePoint, Excel, Word, Outlook)
• Experience in banking, financial services, and/or software industries

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

This role is not eligible to be performed in Colorado.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

In order to protect our Fiserv community, Fiserv requires all newly hired employees to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.