Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Project Manager

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Our Opportunity:

Chewy is seeking an Project Manager of Fulfillment Operations to manage new Fulfillment Center (FC) launches, network expansions and special projects. This role will act as the primary operations project manager for large-scale and emerging technology/process implementations. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. A highly organized individual with an understanding of the project management process, and ensures the project is ready on time and on budget. This is a high-visibility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. The Project Manager will partner closely with a cross function of internal stakeholders, along with external subcontractors and vendors. The role requires someone who can be agile, roll-up their sleeves, and think outside the box to succeed, as it requires managing an expanding fulfillment network. You will get to work side by side with smart, passionate, and highly motivated project managers, and a fun, hard-working team. If you're equally passionate about e-commerce fulfillment and career growth, an opportunity at Chewy may be a great match!

 

What You'll Do:

  • Prepare, publish, distribute and maintain a project schedule with milestones for all cross-functional stakeholders
  • Create bid packages, negotiate any revisions to vendor bids, and facilitates project scope changes
  • Maintain up to date financial picture of project, providing finance/accounting with schedule of invoicing
  • Monitor project progress, incorporate resolutions to potential project delays and communicates project status to leadership on a timely basis
  • Ensure smooth and consistent communication and exchanges of data between operations, vendors, and internal stakeholders
  • Prepare a concise and thorough commissioning plan and acceptance testing, managing commissioning activities of vendors and ensures operations acceptance
  • Monitor fulfillment of contract requirements to ensure quality and timeliness of services/deliverables
  • 75 % Travel as a project manager is required and depending on the current project assignment(s)

 

What You'll Need:

  • Bachelor’s degree in Engineering or Business discipline
  • 7+ years technical experience with project management
  • 5+ years’ experience functional experience in implementing process changes and managing large complex projects
  • Strong analytics and communications background (e.g., math, statistics, quantitative methods, and verbal and writing proficiency)
  • Perform business requirements analysis and design
  • Act as the primary liaison between operations leadership and vendors
  • Perform gap analysis between physical processes and future operations needs and the have the ability to vet project requests and prioritize them accordingly
  • Build structured prioritization and change management processes
  • Identify and recommend operations improvement opportunities to meet ever increasing business requirements
  • Comprehensive computer application skills – Office, Project, CAD
  • Knowledgeable of contract language and accounting functions
  • Cross functional team management experience
  • Must have experience and knowledge of warehouse operations, manufacturing and/or materials handling systems




Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot comTo access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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