Project Manager (Raleigh, NC)

| Raleigh-Durham, NC
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Job Description
Orbis is unlike any other company. Not only do we have a world-class Component Content Management System (CCMS) platform - RSuite® - we help companies create exceptional content - technical documentation, eLearning, online help, visualizations, and training materials - required to compete at the highest level. Come be part of a team that is recreating the way content is developed, managed, and published - a company that sells worldwide and has clients including American Express, eBay, Ortho Clinical Diagnostics, HarperCollins, Qantas Airlines, the U.S. Department of Defense, and the World Bank.

The Project Manager is the primary customer contact for the daily operations of professional services engagements. Typical engagements range from defining strategic direction (e.g., clarifying content and product strategy and creating a roadmap for a client) to full-enterprise systems implementations, predominantly supporting our own software products. The ideal candidate will have a history of successful project executions based on their expertise as a Project Manager/Analyst and their ability to build relationships, influence, and negotiate with project participants and partners.

Essential Duties & Responsibilities:
  • Lead customer-facing projects. Manage joint project teams and activities as well as project relationships, expectations, and communications.
  • Collect and analyze customer business needs, translating them into requirement backlogs that are created with, reviewed, approved, and prioritized by the client.
    • Employ multiple techniques for determining customer requirements, including, but not limited to, interviews, document analysis, workshops, facilitated sessions, surveys, and site visits.
    • Document customer requirements as User Stories and tasks. Related artifacts may include use cases, process and workflow diagrams, etc.
    • Collaborate with both technical and subject matter experts (internal, external, and client staff) to maintain focus on the project vision and manage the scope of the project.
    • Analyze tradeoffs between usability, cost, and performance. Assist the client in assessing those tradeoffs and work to ensure timely decision making.
    • Perform all project management activities using Agile methods and tools for project planning, definition, scope management, issue and risk management, reporting, etc.
    • Build positive relationships with clients to ensure the successful completion of projects and the identification of future consulting and software opportunities.
    • Build positive relationships with the internal project team and supporting functions (e.g., product development) to facilitate project execution.
    • Facilitate Scrum events: planning, daily calls, backlog grooming, demos, retrospectives
    • Leverage Agile methods to manage project scope for on time and within budget delivery
    • Track lean metrics.


Experience and Skills
  • U.S. citizenship.
  • A BA/BS degree
  • At least 5 years of relevant experience with solid references.
  • Collaborative, team player with superior interpersonal and communication skills.
  • A proven track record of implementing software systems in complex business environments. Project experience must encompass all project phases (start-up through the roll out and support) and include end-to-end experience in the system development life cycle.
  • Excellent analytical capabilities, as evidenced by experience analyzing and documenting complex business requirements and processes.
  • Successful track record interacting directly with all potential customer roles: business sponsor, project manager, senior and middle managers, executives, project team members, subject matter experts, end-users, etc.
  • Must be results orientated - a practical and creative problem solver.
  • Experience with Agile/Lean methods, including Scrum, Kanban, etc.
  • Knowledge of publishing (e.g., professional, commercial, scholarly, technical, non-profit, etc.) and/or content management processes and/or technologies is highly desirable.
  • Very strong written and oral communication skills.
  • Demonstrated Leadership skills.

Preferred Skills & Qualifications:
  • Strong analytical skills.
  • Positive attitude.
  • Very well organized.
  • Able to multitask effectively.
  • Have excellent time management, task planning, and prioritization skills.
  • Able to adapt quickly to changing client requirements.
  • Able to work effectively with minimal supervision.
  • Ability to build strong relationships with clients and team members.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Hours and Work Location:

This is a full-time, on-site, exempt position with hours of operations from Monday to Friday. We have office locations in Annapolis, MD; Durham, NC; Brookfield, WI; Orlando, FL.

Job Benefits
  • 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
  • Free medical, dental, vision, life insurance and disability coverage.
  • 401(k) with 100% match of up to 4% of contributions and with immediate vesting.
  • Commuting allowance for in-office positions.
  • Tuition & Professional Membership Reimbursement.
  • Employee Referral bonus.

Orbis Technologies, Inc. employs and promotes a highly talented and diverse workforce and environment, without regard to race, color, religion, gender, national origin, or any other protected class.

**3rd Party Recruiters - Please do not contact - There is no interest in using your services for this position.**
More Information on Orbis Technologies, Inc.
Orbis Technologies, Inc. operates in the Software industry. The company is located in Annapolis, MD, Orlando, FL and Annapolis, MD. Orbis Technologies, Inc. was founded in 2006. It has 91 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 7 open jobs at Orbis Technologies, Inc., click here.
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