Project Manager - Testing Services at Pearson

| Boise, ID
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Position Overview

As a Project Manager on the Testing Services team, you will be responsible for managing and monitoring all activities related to the exam development cycle for a variety of professional certification organizations and state regulatory bodies. You will work closely with cross-functional teams to ensure development activities remain on-task, on schedule, within scope, and meet client expectations and deliverables. As an effective Project Manager, you will manage multiple projects, demonstrating an ability to remain flexible as client requirements evolve or expand.

Responsibilities

Project initiation and planning (25%)

  • Establish, document, and manage the creation of written statement of work; review requirements and requested client specifications.
  • Assist with the creation of cost estimates in response to new proposals or new client requests.
  • Define and prioritize project tasks; develop project schedules and outline team deliverables.
  • Collaborate with internal and external teams to ensure project plan can be met.
  • Forecast annual revenue projections; set up billing workflow for new projects.
  • Initiate response to client requests for new scope and ensure follow-through.

Project management (40%)

  • Manage end-to-end development activities for designated client exams; ensure development team stays within scope, adheres to timelines, and all deliverables are met.
  • Act as focal point for the project team, including meeting facilitation, problem resolution and first-tier escalation; act as focal point for client queries, updates, or concerns related to exam development.
  • Identify and mitigate project risks and issues within planning stages and as they occur; evaluate impact across cross-functional departments; drive decision-making process to resolve issues in a timely matter.
  • Serve as key contact for personnel outside Testing Services team, including business development, program management, and finance.
  • Coordinate work across multiple departments, collaborate with department managers to address project resource conflicts and consult on issue resolution.
  • Facilitate team meetings to discuss and review project status and concerns; ensure the team follows best practices.
  • Prepare monthly billing and track against projections.

Communication and Relationship Management (25%)

  • Facilitate team meetings; keep the team updated and informed on changing situations or client queries.
  • Facilitate or participate in regular client meetings; communicate with clients regularly to keep them apprised of ongoing progress or to develop solutions.
  • Communicate with internal stakeholders; provide progress updates; collaborate with department managers to resolve escalations or address resourcing conflicts, as needed.
  • Provide necessary guidance or support to project team members throughout the development cycle.

Continuous Improvement (10%)
  • Identify and recommend changes for performance and process improvements.

Qualifications

Education and Experience:

  • Bachelor's Degree required.
  • 2-3+ years' related experience.
  • Experience with project management methods and scheduling software.
  • Experience in managing multiple projects simultaneously.

Desired Skills, Knowledge, and Abilities:

  • Knowledge of project management methods and tools required.
  • Ability to make effective decisions, strong analytical and problem-solving skills.
  • Ability to multi-task and make appropriate decisions regarding prioritization.
  • Excellent listening and communication skills.
  • Comfort level working within a cross-functional team environment.
  • Risk management skills and ability to understand risks and the downstream impact.
  • Flexibility and ability to deal effectively with changing requirements.
  • Additionally, this role may support other Project Managers on an as-needed basis.

Work Environment and conditions:

  • Ability to use phone, PC, and keyboard for data input.

Work-life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from home. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work-at-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

As required by theColorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $50,000 - 65,000 per year. This position is not bonus-eligible, and information on benefits offered is here: https://pearsonbenefitsus.com/new-employees/

NOTE: PLEASE ATTACH YOUR COVER LETTER WITH YOUR APPLICATION.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racistcompany in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 4738
More Information on Pearson
Pearson operates in the Edtech industry. The company is located in Chandler, AZ, Iowa City, IA, Minneapolis, MN, Tupelo, MS, Concord, NH, Hoboken, NJ, Albuquerque, NM and San Antonio, TX. Pearson was founded in 1871. It has 29811 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1658 open jobs at Pearson, click here.
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