Capital One
Richmond, VA

Project Manager - EDML Chief of Staff at Capital One

| Richmond, VA
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Locations: VA - Richmond, United States of America, Richmond, Virginia

Project Manager - EDML Chief of Staff

The EDML (Enterprise. Data. Machine Learning.) organization delivers exceptional technology, products, services and processes to support our Data and Machine Learning ecosystems and core functions that support holistic operations for Capital One as an enterprise. EDML consists of 5 towers: Center for Machine Learning (C4ML), Risk Tech, Finance Tech, People Tech, Enterprise Data Tech, and a Horizontal Chief of Staff office supporting all of the towers. We have approximately 1,600 associates in the EDML organization located across various geographies including Richmond, McLean, New York City, Boston, San Francisco, and Plano.

Role Summary: 

As a member of the EDML Chief of Staff team you will be aligned to a specific EDML tower to help lead, facilitate, and execute on a variety of our organization’s goals. You will drive results with a customer first perspective as a key principle to prioritization and planning. You will promote and cultivate our people, our talent and our company culture, supporting culture and DIB-related initiatives. You will own important and exciting deliverables from day one, requiring strong relationships with smart and passionate leaders across the company to develop necessary strategic partnerships and simplify the delivery and execution of the organization and company goals. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. 

Projects may include communications support, training and certification tracking, recruiting prioritization, supporting organizational OKRs, and driving culture and recognition. These efforts will require interactions, facilitation, and influencing across all levels and the project manager will be expected to take efforts from planning through execution and reporting. 

In order to be successful, the ideal candidate must be passionate about our customers, clients, and technology. Success in this role will require building rapport and credibility with multiple stakeholders across the organization so excellent interpersonal skills, communication, and leadership skills will be critical. The candidate must be agile and flexible in fast-changing, undefined situations, and in an “every day is different” type of environment.

Responsibilities:

  • Partner across the broader EDML organization and / or specific tower organization you support to ensure project alignment, dependencies and execution plans are vetted and achievable. 

  • Be a force-multiplier driving the effectiveness of the team.

  • Drive action plans for horizontal projects as well as execute and report out on tracking and status, always considering continuous improvements and improved efficiencies .

  • Partner closely with the Chief of Staff team & our key partner teams (Finance, Cyber, HR, etc) to support and drive horizontal project work.

  • Support timely delivery of monthly and quarterly deliverables related to regulatory requirements.

  • Help develop and deliver a communications and engagement strategy that will support the Finance Tech vision, goals, and objectives to include crafting and executing on departmental communications, engagement events, and furthering the Finance Tech brand to our internal and external stakeholders. 

  • Deliver ad hoc requests to support the needs and priorities of EDML and Finance Tech

 

The successful candidate will be: 

  • Excellent at interpersonal communication with a proven track record of engaging effectively with peers and leadership

  • A source of positive energy, inspiration and motivation for the organization. 

  • A strategic thinker, capable of translating a vision into goals and goals into execution plans. 

  • Focused on data and able to utilize data to drive project progress, eliminating biases from conversations and plans. 

  • A facilitator, leading with empathy while influencing delivery.

  • Able to see the big big picture and anticipate future impacts

  • Action oriented, always leaning in and moving with a sense of urgency.

  • Results-oriented and able to get things done.

  • A multi-tasker, able to handle multiple priorities in parallel, while being extremely well organized.

  • Never satisfied with the status quo, consistently pushing incumbent thinking, and driving towards a better outcome.

  • An effective communicator, comfortable with storytelling across all levels of the organization.

  • Able to think creatively to integrate problem-solving and structured thinking

  • Self-motivated with strong attention to detail and analytical skills

 

Basic Qualifications: 

  • At least 3 years of project or program management experience

 

Preferred Qualifications: 

  • Bachelor’s Degree

  • 5+ years of project or program management experience 

  • Excellent verbal and written communication skills 

  • Project Management Professional (PMP), Lean, Agile, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Culture
Volunteer in local community
Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.
Partners with Nonprofits
Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.
Hiring Practices that Promote Diversity
Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.
Disability Insurance
Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability
Dental Benefits
Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.
Vision Benefits
To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.
Health Insurance Benefits
Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.
Life Insurance
We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.
Wellness Programs
Onsite Gym
Mental Health Benefits
Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.
Retirement & Stock Options Benefits
401(K)
Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.
401(K) Matching
Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.
Employee Stock Purchase Plan
You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.
Generous Parental Leave
Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

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