Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 900 employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI. 

The Dataiku Customer Operations Project Manager (PM) is responsible for helping lead, organize, and motivate various team leads and individual contributors to achieve a high level of performance and quality in delivering Operations projects that meet the needs of our Customer Operations Team. Projects will vary depending on complexity, scope, and approach and the PM will need to be comfortable working in either an Agile or Waterfall environment. This role will also partner closely with Customer Operations Leadership and other Dataiku Operational leaders to help execute against a roadmap and approach projects with an overarching program mindset. This role will work in a fast-paced, dynamic environment that may cross multiple business domains and is responsible for managing several concurrent high visibility high impact projects. The PM will work with various Dataiku teams to successfully plan and execute projects including, the management of project scope, issues, risks, stakeholders, budget, financials, and communications. The PM will also negotiate Dataiku resource commitments to help ensure the successful completion and implementation of internal Dataiku projects.

In this role you will:

• Prioritize, sequence and resource projects in alignment with key quarterly or annual department goals
• Create long- and short-term plans, including setting targets for milestones and adhering to deadlines in collaboration with various Operations Stakeholders 
• Delegate tasks on the project to employees best positioned to help complete them
• Make effective decisions when presented with multiple options for how to progress with the project
• Serve as a point of contact for teams when multiple work-streams are assigned to the same project to ensure team actions remain in synergy
• Communicate with executives, regional or department heads to ensure goal tracking and alignment
• Perform occasional quality control on the project throughout to maintain the standards expected
• Adjust schedules and targets on the project as needs or financing for any project or scope change

You might be a good fit if you have:

• 3-8 years project management experience in either a Software or Services Organization 
• Proficiency in the applications and processes related to Project Management 
• Experience with Asana, Airtable, JIRA, SalesForce is a plus.
• PM Certification is a plus
• Experience working in an Agile environment is a plus 
• Assertive conflict-resolution and problem-solving skills
• Clear and concise communication in both written and verbal form
• Ability to be diplomatic or firm when necessary in order to drive business forward or obtain results
• Highly detail oriented and able to work autonomously or in a team environment
• Ability to manage multiple tasks and tight deadlines with confidence and ease
• Ability to prioritize and organize workloads across multiple groups
• Familiarity with working and collaborating with internal or technical Stakeholders 

About Dataiku:

Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries. Don’t get us wrong: we are a tech company building software. Our culture is even pretty geeky! But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to Instagram to learn more about our #dataikulife.

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.