Project Manager, Creative Services

| San Francisco, CA | Hybrid
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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About the Team

Based in SF, the Creative Services team is responsible for maintaining the look-and-feel (and sound!) of the brand wherever fans encounter us. Our goal is to produce effective and outstanding creative content that will delight and engage our audiences, partners and internal stakeholders. We embody Crunchyroll’s collaborative spirit, and work closely with various internal and external teams to create assets for digital and brand campaigns. We support global marketing, corporate needs, PR and more—any time anything needs to look and sound polished, we’re there!

About You: 

  • 4-5 proven experience in a studio, agency, entertainment, media or gaming company preferably as a project manager for marketing teams.
  • Knowledge of project management systems (ex Wrike, Workfront, Jira, Asana, Airtable etc.)
  • Experience managing International team members is helpful.
  • Excellent interpersonal and communication skills, including written, verbal, and listening.
  • Great multi-tasking abilities. Must be able to manage a high volume of creative requests and multiple projects and people simultaneously (Streaming and 360 Business lines).
  • Are well-organized, punctual, and able to communicate clearly and work independently.
  • Have an understanding of marketing concepts and brand management.
  • Previous post-production experience, or experience working with creative teams is highly desired.
  • Flexibility in competently managing competing priorities and changing expectations. Preferably with experience managing international team members across multiple time zones.
  • Language proficiency in German, Spanish, French or Portuguese highly desired but not required.
  • Have a passion for film, television and the entertainment industry. Anime knowledge or fandom is a plus!
  • Experience managing

A day in the life of a Creative Services Project Manager

  • Stay in close communication with the senior project manager to manage deadlines and support all creative initiatives. Lead junior project manager in day to day responsibilities.
  • Managing creative requests from across the global organization, across all business lines. Inputting those requests into the project management system and assigning out to appropriate designers on the Creative Services team—routine for the appropriate approvals and delivering assets on time.
  • Maintain organization of folder structures, proper naming schemes/hierarchy of all files, docs, assets, footage and finished content kept on shared area network storage for both domestic and global teams to access.
  • Perform administrative tasks, including maintaining the editorial calendar and other tracking software creating spreadsheets and collaborating closely with all departments and business units.
  • Act as a point of contact with designers and requesting global partners groups to provide clarity on projects status and approvals.

Benefits: San Francisco Office

  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Support program for new parents
  • Catered lunch 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime 
  • Fuel Passion - Understanding fandom makes us better at what we do
  • Champion Change - We’re agile and see change as an opportunity to lead by example
  • Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
  • Elevate Anime - We’re showing the world how special anime is

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • ShopifyCommerce
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An Insider's view of Crunchyroll

What's something quirky about your company?

If you need a midday break or a little creative inspiration, we have a full manga library stocked with stories just waiting to be enjoyed!

Bianca

Director, Public Relations - Americas and Japan

What does career growth look like on your team?

The spirit, tenacity, and genuine, energizing joy this team has for our work, our mission, and our fans make it impossible not to grow. We grow individually, we grow together- and it’s amazing to see our vision go from a simple, imagined thought to something real that delights people around the world.

Mae

Associate Manager, Social Media

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Crunchyroll Benefits Overview

In addition to fun, passionate, and skilled co-workers, Crunchyroll offers competitive salaries as well as a “Use What You Need” time away from work policy. Crunchyroll offers Medical, Dental, Vision, STD, LTD, and life insurance, as well as a 401(k) plan with employer match. There are also perks beyond the nitty-gritty, such as a dog-friendly office, virtual yoga classes, mental health care, and more!

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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