About the job
The Red Hat Customer Experience and Engagement (CEE) team is looking for a Project Manager to join the CEE Role Readiness team in Raleigh, NC. In this role, you will manage projects from initiation to delivery and closure. You'll coordinate cross-functional teams and establish appropriate metrics for measuring key project criteria, as well as determine, monitor, and review all project economics including costs, operational budgets, resources, and risks. While effectively managing a project, you will also be responsible for helping instill an organizational project management discipline and serve as an ambassador for the adoption of project management fundamentals, principles, and methodologies within Red Hat. Red Hat has offices across North America and well-qualified, home-based applicants will also be considered to work remotely in states where Red Hat is registered to do business.
What you will do

• Guide project planning, scheduling, monitoring, and reporting activities with minimal direction
• Handle project requirements, scope, and change management issues; ensure adherence to legally binding requirements
• Facilitate the development of recommended project control solutions for planning, scheduling, and tracking projects through an integration of various project management tools
• Work with management on project proposals, bids, contracts, estimates, and schedules; contribute to the project estimation process
• Plan, schedule, monitor, and report on activities related to the project
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Participate in status review meetings with project team members and customers
• Integrate and use specific industry and technical delivery methodologies like project management methodologies based on Project Management Institute (PMI) methodologies, Red Hat adopted project management methodology, systems and software development, and product development
• Assist in training the project team on the application of appropriate procedures and processes; coach and advise associates on how to accomplish project goals, meet established schedules, and resolve technical or operational issues

What you will bring

• Highly motivated with solid experience in a project management role
• Successfully manage highly complex projects while collaborating with multicultural or multidisciplinary teams
• Experience establishing and contributing to process improvements
• Excellent written and verbal communication skills, as well as interpersonal, leadership, and analytical skills and business judgment
• Ability to work effectively across a diverse management team and a broad spectrum of internal partners on your own
• Ability to quickly adapt to a technology
• Technical aptitude for learning and being able to explain complex concepts
• Ability to work in a fast-paced environment while maintaining a high attention to detail
• Good balance of business and technical experience
• Ability to communicate the project management value proposition
• PMI and Project Management Professional (PMP) certifications or the Master of Science in Project Management (MSPM) degree, or other certifications of an equivalent level are a plus
• Intermediate or expert ITIL-foundation level and Certified Scrum Master (CSM) certifications are a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.