Program Technology and Governance Delivery Lead at Bank of America (Charlotte, NC)

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Job Description:
Position Summary:
The Accessibility Excellence Team (ACCEX) provides consulting services to technology teams, line of business partners, Legal counsel, and Compliance partners to ensure Americans with Disabilities Act (ADA) compliance via software solution design, development, testing, and operations for online and mobile Consumer and GWIM applications within Retail, Preferred, Small Business & Wealth Management Technology (RPSWT). The ACCEX Portfolio Lead is responsible for end to end coordination and adherence of the ADA process by acting as a liaison between the Technology Project Team and the Accessibility Analysts.

Serve as the front door for all project engagements.
Utilize reporting to maintain and balance Accessibility Analyst project capacity.
Partake in Project Kick Off Meetings to level-set ADA expectations with Technology Project Team members.
Remove roadblocks to ensure Accessibility Analysts can complete their work successfully.
Troubleshoot and provide resolutions for project related issues that may arise.
Perform adhoc responsibilities such as reporting, presentations, and hosting events.
Serve as governance control point for external accessibility business control function permit to operate.

Required Skills:
At least three to five years of technology experience or related field-knowledge of Digital Accessibility is preferred, but not necessary.
Must have executive presence, critical thinking skills, ability to disagree when interacting with Technology Project Team partners and ability to support multiple initiatives.
Strong communication skills, both written and verbal, editing and project management skills; experience with SharePoint and Confluence.

Ability to think/act both strategically and tactically.
Motivated self-starter who is able to proactively offer ideas and strategies and make decisions, not just execute on what is asked.
Ability to navigate and exert influence in a fast-paced environment and connect the dots.
Must be a dedicated team player comfortable working in a large, complex organization.
Ability to work effectively with colleagues in many locations and manage competing priorities and deadlines.
Ability to build relationships and demonstrate leadership.

Desired Skills:

Undergraduate degree or equivalent experience within a related field.
Experience working directly within project teams and/or as a project manager of SDLC .
Experience per above within a large financial institution, Bank of America preferred.
Prior business management and process development/improvement preferred

Shift:
1st shift (United States of America)
Hours Per Week:
40
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Aditya Bhasin

Chief Technology and Information Officer

BREADTH AND IMPACT

Innovating to improve lives

For Bhasin and his team, working with Bank of America is about improving lives, doing impactful work and innovating to better lives rather than for innovation’s sake. This summer, the company announced that the U.S. Patent Office had granted Bank of America 341 patents in the first six months of 2022 — the most ever issued to a company in a half-year period. That relentless pace of innovation, Bhasin noted, is a testament to the company’s tech-first approach, where technologists can develop an unparalleled breadth of skill: “You can have 10 careers here versus one at other companies.”

If you want to work in a high-impact area of tech that helps better people’s financial lives at scale, a place where you will learn and collaborate with amazing people, Bank of America is for you.

Lisa Armbrister

SVP, Technology Executive at Bank of America

ENDLESS OPPORTUNITY

Growing a career, making an impact

For Armbrister, working at Bank of America is about the ability to make a significant impact on people’s financial well-being. “We’re making things happen that affect half the households in the U.S.,” Armbrister said. “Very rarely do we in the tech space have that kind of opportunity.” Team members can expand their skill sets and work with a variety of advanced technologies on novel solutions to problems facing households. “There are pockets of work that let us explore technologies so cutting-edge and transformational that it’s a learning experience for everyone involved.”

We’re always looking for new ways to make things better — whether that’s about making the lives of the developers working on our projects better or delivering new capabilities to our customers.

Michelle Boston

Bank of America Global Technology Data Management Executive

SUCCESS AT SCALE

Achieving cutting-edge solutions at scale

Each day Bank of America moves a volume of data twice the size of the Library of Congress, and it does so without a hitch. “The user experiences that clients expect out of financial institutions has to be as seamless as social media or Amazon,” Boston said. Doing so requires top talent, the best technical minds working on some of the most advanced global information problems there are. Those minds are working in service of a noble mission — meeting clients’ financial needs from their first savings account through their first mortgage and throughout their lifetime.

We help individuals and families achieve their goals through technology.