Program Manager

Boingo is looking for a Program Manager to manage our Private Networks projects and to lead the cross-functional, lifecycle launch and the change management of network buildouts. Do you have a passion for detail? Are you organized and are always on the lookout for ways to be helpful? In this role, you will be part of a Program Management team and will be responsible for managing a portion of the project portfolio including some administration, approval, and reconciliation. Boingo’s Program Manager will be given the opportunity to grow within the company and work with the latest technology each day.  

RESPONSIBILITIES

• Work cross-functionally with accounting, finance, field engineering, development, quality assurance, product management, marketing, operations, business development, engineering, and professional services through network buildout, project closeout and project lifecycle. Provide follow-up as needed to assist with driving projects through to completion
• Establish and document new processes as needed for emerging product line within the organization
• Understand business and technical requirements to define project scope, project deliverables and delivery commitments
• Successfully manage the Program Administration Lifecycle to support the project portfolio, which includes processing the project budget through approvals, tracking contracts, POs, invoices, and project closeout
• Coordinate with third-party clients, developers, customers, and business partners
• Manage and prioritize multiple projects using project planning techniques and software through all phases of the project lifecycle
• Assess project risk factors and recommend appropriate courses of action to mitigate
• Lead and manage recurring partner requirements, service levels, reporting, change management quality assurance and Key Performance Indicators (KPI’s) including formal weekly/monthly/quarterly reporting requirements and meetings

REQUIREMENTS

• 3+ years of experience as Program or Project Manager for consumer product projects in the telecommunications industry or Accounting or Finance
• Experience in the telecommunications / Internet industry required (Must have technical experience)
• Experience with Salesforce, JIRA, Smartsheets a plus
• Experience documenting and implementing process and policy preferred
• Demonstrated ability to understand technical aspects of network deployment, software development, product management and lifecycle operations
• Proven track record in delivering medium to large scale projects on schedule
• Strong project management skills, methodologies, and analytical skills
• Ability to drive all aspects of a product/project through the entire life cycle
• Sound business judgment and ability to make data-driven decisions
• Must be able to adjust communications to different audiences (Field PM, AM, Management)
• Ability to create and deliver effective presentations
• BS Degree preferred

Successful applicant must comply with the federal contractor Covid-19 Workplace Safety mandate requirements.  

 Meet Boingo

Boingo Wireless, Inc. (NASDAQ: WIFI) helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to universities and military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the cutting edge of technology. (You can check out some of the awards we’ve won here. #humblebrag). But there’s no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. That’s why we work extra hard to ensure our field team members – from Denver to Dubai – are included in all our fun activities like costume contests, trivia contests, and hosted lunches. There’s also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! It’s no wonder we’ve been named among the Best Places to Work LA six years in a row!

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.