Program Manager

| Peninsula
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
We are looking for an experienced Program Manager to drive and support the teams at Atlassian who power our e-commerce buying experience on our website, www.atlassian.com . Our Buyer Experience team is growing, and we need a Program Manager to help shape and drive the major programs of work throughout the department and within the company, bringing order and focus while leaving room for flexibility and innovation.
You will support the team in developing clear roadmaps, prioritized backlogs, a systemized project/feature request process, company-wide transparency, and driving scrum of scrums, checkpoints to continually improve especially as we scale, and most importantly the ability to deliver on commitments and customer/business value while crafting an extraordinary ecommerce experience.
You will program manage, support and partner with Scrum Masters, other Program Managers within the organization, Product Managers, Engineers, QA and UX Designers that are collectively responsible to deliver programs for the Atlassian ecommerce experience.
In this role, you will:
  • Perform program management duties involving cross-functional teams focused on the delivery of internal products or administrative systems.
  • Ensure all roadmaps that feed into your program combined into an integrated solution
  • Navigate changes that affect the program of work and ensure that the benefits of the program remain viable
  • Oversee plans and direct schedules. Monitor programs/projects from initiation through delivery interfacing with internal customers or department personnel.
  • Organize project activities and meetings; ensure communication facilitates completion of the program/project on schedule.
  • Utilize Agile experience to lead or partner with Agile teams to deliver on programs and projects

Program Manager
  • Partner with scrum teams to deliver our public web presence (UX, platform/infrastructure, marketing campaigns, and experiments).
  • Evangelize project and program management best practices
  • Promote, define, refine and enforce lightweight processes that fit our Agile software development culture and values
  • Assist teams in making realistic commitments on the program of work
  • Collaboratively identify and synchronize project interdependencies across multiple teams
  • Provide leadership for high profile programs and projects
  • Use your experience to identify and safely detonate land mines before we step on them
  • Partner with scrum masters to ensure that program needs are incorporated in sprint planning, project reviews, and retrospectives. Assist Product Owners in grooming product backlogs to prepare for sprint.
  • Remove impediments to the Development Team's progress
  • Hold Development Team accountable for managing sprint workloads.
  • Partner with Product Managers to define and maintain KPI's and success measures
  • Share both our successes and learnings
  • Maintain a regular review cadence for the program

Agile Experience
  • Evangelize scrum, its roles, events, and artifacts to help the team (and those outside of the team) understand what they are and why to use them.
  • Identify impediments the team experiences and advise on ways to address them.
  • Define metrics for tracking progress, and determining success and completion.

Additional Responsibilities
  • Portfolio Allocation Manager
  • Marketing Program Management Partner

More about you
  • 5+ years of experience in one or more of the following:
  • Serving as a Program Manager for web/ecommerce development teams
  • Driving continuous process improvement
  • Partner with scrum masters to deliver on the program needs
  • Passion for operational excellence, rare attention to detail, and a demonstrated ability to deliver results in a fast-paced, high-growth environment
  • Demonstrated bias for action and results, with strengths in problem solving and issue resolution
  • Strong leadership and communication skills to work with executives across geographies
  • Extraordinary people development and influencing skills; able to build and drive extended and virtual teams
  • Ability to cultivate consensus and alignment within the team and with external teams across the organization
  • Scrum Master certification (CSM or PMI-ACP) and/or hands-on experience
  • Deep knowledge of and passion for Agile/Scrum and ability to apply it in a practical way
  • Knowledge of backlog tracking, burn down metrics, velocity, user stories etc.
  • Strong understanding of the value of metrics and iterative delivery
  • Energetic and encouraging coaching style
  • Ability to empathize with a wide range of people, test new ideas with them and observe the results.
  • Communication skills that include tailoring the message for the audience and medium to effectively keep everyone informed
  • Experience working with Atlassian tools including Jira and Confluence

More about our team
As part of the Atlassian Buyer Experience team, you will help us:
Own the product vision, strategy and buying experience on www.atlassian.com
Experiment, test and optimize to build a frictionless and tailored end-to-end experience
Partner with product marketing to bring marketing campaigns to life on the site
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .
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An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

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What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

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Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
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Flexible Spending Account (FSA)
Disability Insurance
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Life Insurance
Wellness Programs
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Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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Cross functional training encouraged
Promote from within
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Time allotted for learning
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