Program Manager at Unum (Portland, ME)

| Portland, ME
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Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we're excited about what's next. Join us.

General Summary:
Unum is hiring for an enthusiastic Program Manager who is highly skilled in Lean Agile practices to join our Administrative Journey Team. This person will be responsible for the execution of a number of large-scale, highly visible initiatives related to various lines of work, such as MyUnum, Data Exchange, Billing, and/or Client Portal. As the Program Manager, you will be in responsible for directing the overall coordination, status reporting, and stability of project-oriented work efforts using a Lean Agile lens across multiple projects. You will assess the maturity of the scrum teams, making recommendations and coaching them on how to improve their agile practices. You will also manage and influence key stakeholders without direct authority, along with managing interdependencies with cross functional teams throughout the journey space. You should have Agile IT project management experience and be able to leverage the discipline as needed, adhering to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, and meet high quality standards and expectations.

Job Specifications

  • Bachelors degree required, or relevant professional qualification/acceptable industry experience
  • Has 5-8+ years of experience with a focus in software delivery, SaaS, finance, or IT systems is preferred
  • Demonstrates advanced understanding of and experience with Agile, Scaled Agile and the overall Product Development Lifecycle
  • Has excellent communication skills, both written and verbal
  • Strong team player and able to effectively collaborate across multiple stakeholder groups
  • Comfortable with ambiguity and able to translate into tangible action plans.
  • Able to create a variety of documents, process maps, dashboards, and presentations suitable for technical, business and executive audiences using a variety of tools
  • Demonstrates program management, communication, and leadership skills on large, complex initiatives ($1M+)
  • Project/program management certifications like PMP, Prince2, CSM, CSPO, CSP and/or CSC are a plus


Principal Duties and Responsibilities
  • Plans, monitors and controls the stages of projects including: delivery of products from team managers with product delivery responsibility, and ensuring project and program closure is achieved properly whilst appropriately managing the project budget.
  • Highly collaborative, energetic team player with demonstrated ability to be flexible, diplomatic, persistent, and energetic. Comfortable with ambiguity, open to change, working in a fast-paced and fluid environment. Able to navigate and be successful in both "start-up" and established, larger company environments.
  • Plans the realization of business benefit so that the success of each project can be measure retrospectively by reference to the performance of its persistent products in the business environments.
  • Provides leadership, direction and integration of activities across multiple teams to ensure successful execution.
  • Provides visibility for and coordinates dependencies across multiple teams (within and outside of assigned organization).
  • Identifies, proposes and initiates software process improvement activities within the organization.
  • Owns and drives opportunities that will have a measurable effect on operational effectiveness.
  • Identifies, analyzes and deploys appropriate management strategies for the risks associated with projects. Monitors risks as their proximity, likelihood and impact evolve and modifies plans for their management appropriately.
  • Participates in cross-departmental planning and collaboration as needed.
  • Builds and maintains effective working relationships with counterparts in other business and technology organizations to ensure program alignment with broader technology and business plans.
  • Resolves conflicts and pursues solutions that all parties can support while furthering the goals of the organization.
  • Manages, tracks and reports, both written and verbal program updates appropriate for various levels of stakeholders, including executive levels.
  • Collaborates with scrum masters, scrum of scrums or otherwise, where necessary to determine the progress of feature delivery against plans within the program and helps to remove impediments at the program level when necessary.


#LI-SM1
#LI-MULTI
#LI-REMOTE
~IN1

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Company:
Unum
More Information on Unum
Unum operates in the Insurance industry. The company is located in Chattanooga, TN, Portland, ME, Baton Rouge, LA and Glendale, CA. Unum was founded in 2022. It has 9536 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 20 open jobs at Unum, click here.
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