Minimum qualifications:

• Bachelor's degree or equivalent practical experience
• 3 years of experience in program management
• Experience working with engineering and with cross-functional teams (e.g., product, legal, etc.)

Preferred qualifications:

• Familiarity with common product abuse vectors, user policy issues, vendor operations, and enforcement operations
• Excellent organization, problem-solving, communication, and people skills
• Excellent attention to detail, comfortable leading complex projects across new and evolving stakeholder groups
• Eager to dive right into a complex and varied set of large scale initiatives
• Passion for mentorship and development of peers and fellow program managers

About the job

Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Program Manager and part of YouTube Scaled Abuse and Monetization team, you will be directly responsible for making the internet safer, protecting free speech, and defending our brand. You will be passionate about cutting-edge policy developments and applications in a digital age. You will help define how people around the world communicate with one another and express their points of view through YouTube. You will grow in a fast, dynamic, demanding environment where no two days are ever the same. You will build relationships with legal, policy, and public relations stakeholders, and will help implement policy solutions to urgent policy issues.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Responsibilities

• Manage business excellence efforts across team (i.e., objective key results and strategy development, team updates throughout YouTube, business and headcount planning, etc.).
• Identify key issues across our abuse-fighting landscape focused on partners, leveraging your influential skills to scope, prioritize, and resource global initiatives.
• Partner with product, engineering, legal, partnerships, support, operations, and leadership to expand the scope and credibility of our team's portfolio.
• Own and optimize processes used by our global enforcement and operations team (i.e., vendor operations, escalations, portfolio management, prioritization models, communication standardization).