Program Manager, Strategic Programs
We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.
Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
We’re looking for a Program Manager to join the Strategic Programs team within the Product Organization. We drive cross-functional alignment, create process efficiency, and deliver large-scale strategic initiatives.
In this role you will be responsible for overseeing key operational initiatives that drive efficient execution across our product & engineering organizations. You will also lead change by identifying and implementing process improvements, embedding new tools & frameworks, and championing consistent best practices through clear communication & training. As a ‘Product-led’ organization, our cross-functional partners greatly depend on the success of these initiatives and their outcomes have a high-level of visibility across senior leaders in the business.
What You'll Be Doing (i.e., Job Duties)
- Lead operational programs that are highly complex & cross functional in support of the Product, Eng, Design (PED) Orgs at Coinbase.
- Support the Office of the Chief Product Officer (CPO) and SVP of Engineering on key operational processes including headcount/OPEX planning, Quarterly Business Reviews (QBRs), OKR setting & grading, and dependency coordination
- Ensure clear communication of all operational processes including the creation of training, support materials, FAQs, wikis & presentation decks
- Be the champion for operational excellence in the product org and proactively deliver strategic recommendations that enables us to become ‘Best-In-Class’
- Implement process & tooling that enables the business to scale with reliable systems
- Collaborate with key partners and senior PED leaders to understand process pain-points and drive toward impactful solutions
- Establish strong working relationships with cross-functional teams & partners to ensure there is alignment, buy-in and ongoing support of your programs
- Drive accountability across your deliverables across the business, in support of your programs.
What We Look For In You (ie. Job Requirements)
- 3 - 4+ experience in program/project management, or operations
- Familiarity with planning exercises in product/tech orgs, working with teams across FP&A/Finance, PeopleOps and I.T.
- Proven track record of handling large-scale projects across a variety of cross-functional teams
- Experience implementing process improvements and inspiring change in complex environments
- Solutions oriented with a curious & analytical mentality
- Can turn incomplete, conflicting, or ambiguous inputs into clear impactful plans
- Excellent communicator - can influence a wide range of partners, facilitate training to large groups, and is comfortable presenting to senior leaders
- Able to lead change and be a champion for operational excellence & process rigour
- Experience working at a tech company or has a track record of quickly ramping up on complex projects / environments.
- Able to manage multiple stakeholders and priorities simultaneously
Nice to haves
- Certification in Program Management or Project Management
Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado is either $105,400 or $127,075* + target bonus + target equity + benefits (included)
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