Job Description

Program Manager, Sales Transformation

REFERENCE#: 12107A

About this job

The Program Manager, Sales Transformation will report to the Director of Sales Enablement and will be responsible for the creation and delivery of sales training programs, from onboarding, through ongoing skills development, product training, coaching and certification. The ideal candidate will have direct experience working in sales enablement within the SaaS or CPG industry preferred. The successful candidate will have a deep understanding of how adults learn and what sellers need to succeed. This person will be focused on understanding current trends on across the sales team, and responsible for delivering training programs and 1:1 coaching to influence seller behavior and drive key performance indicators. This person will be asked to help manage the content management and learning management systems, as well as collaborate with team members and Subject Matter Experts (SMEs) across the business. This person must be able to effectively present relevant sales trainings both in on-demand and in-person situations. We’re looking for a team-player to further sales enablement team goals.

Responsibilities:

• Conduct qualitative and quantitative analysis to design a tailored enablement plan for your segment

• Track and measure the results of enablement programs, and regularly report results to key business stakeholders

• Be a subject matter expert in our sales/delivery process and methodology

• Implement programs designed to drive pipeline & collaboration across the sales organization

• Manage effective sales communication channels

• Identify best practices and distribute learnings globally

• Conduct product and messaging certifications

• Onboard new salespersons and account executives in segment

• Support ongoing operating rhythms and business reviews for regional teams

• Effectively design content and tools to increase our seller’s level of knowledge and confidence in serving our customers and the business

• Collaborate with the Sales Enablement Team to improve our onboarding, bootcamp and ongoing skills development and product training

• Provide feedback on content and make suggestions for improvement based on learning principles, adoption, and engagement

• Coordinate with Product Marketing and other areas of the business to maintain sales playbooks and other content

Qualifications:

• 3-5 years’ experience sales enablement, program management or change management sales-supporting role in a SaaS or CPG company preferred

• Experience with designing competency bases skills development programs and certifications

• Experience in using a LMS, DAM, and call coaching technology

• Executive presence confidence and ability to form strong relationships with stakeholders

• Understanding of sales coaching principles

• Strong presentation and communication skills; must have experience collaborating with sales managers and direct sales teams

• Self-motivated team player able to prioritize and manage projects in a fast-paced environment

• Strong organizational skills; ability to manage multiple cross-functional projects simultaneously

• Proactive problem-solver who anticipates and addresses problems before they arise and works cross-departmentally to deliver holistic enablement content.

• Self-learner who can learn to use new technologies with minimal guidance as the role’s tech-stack shifts to meet evolving needs

About NielsenIQ

We’re in tune with what the world is buying. If you can think of it, we’re measuring it. We sift

through the small stuff and piece together big pictures to provide a comprehensive

understanding of what’s happening now and what’s coming next for our clients. Today’s data is

tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 90 countries. From global industry leaders to small businesses, consumer goods manufacturers to retailers, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. Become part of NielsenIQ at Careers

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.