Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Title: Program Manager (SAFe)

Overview

The Program Manager is a position that will help lead cross-company coordination and management for strategic enterprise-wide initiatives. The PM will align closely and work in partnership with multiple teams, Business, Product Management, Enterprise Architecture, Software Engineering/ R&D, Technical Operations, Client Onboarding, Client Services, and Marketing, on the holistic success of the IHP program. The PM will coordinate with these teams to ensure alignment and progress against the program objectives and targets. The EPM will assist with planning, strategic coordination of technical and business roadmaps, critical dependencies, successes and execution challenges.

Position Summary

The Program Manager position is part of the Enterprise Platform team and reports into the Director, Enterprise Program Management. This position will help lead cross-company coordination and management for strategic enterprise-wide initiatives.

This position will align closely and work in partnership with multiple teams, Business, Product Management, Enterprise Architecture, Software Engineering/ R&D, Technical Operations, Client Onboarding, Client Services, and Marketing, on the holistic success of the IHP program. The EPM will coordinate with these teams to ensure alignment and progress against the program objectives and targets.

What You Will Be Doing

• Expose problems and constraints to the organization, including senior leaders, and work together on a resolution.
• Drive relentless improvement via Program retrospectives and demos
• Escalate and track impediments
• Facilitate regular synchronization meetings to manage and monitor dependencies within the program
• Coach Scrum Masters and teams on agile best practices and improvements
• Facilitate Program Increment Planning and Planning Readiness
• Manage Objectives, track progress and build/maintain related lean-agile metrics. Use empirical data to help the organization determine opportunities and improvements
• Understand the opportunities and challenges of continuously aligning a large development program and effectively coordinate Program activities

What You Need for this Position

• Communicate clearly to explain and defend their opinions
• Are self-motivated and excellent problem-solvers
• Are driven to improve, personally and professionally
• Mentor and inspire others to raise the bar for everyone around them
• Actively collaborate with their peers, designing pragmatic solutions
• Operate best in a fast-paced, flexible work environment
• Have a passion for facilitation of planning, Agile ceremonies, and even tough conversations amongst senior leaders
• Facilitator of challenging conversations, supporter of individuals and teams through conflict.
• Follow through with commitments.

Minimum requirements

• Minimum 2 years of experience as a Project or Program Manager (strong preference for Agile-Scrum, SAFe certification, SDLC experience)

Critical Skills:

• SAFe certification or implementing SAFe across an organization
• Experience working with remote teams in an agile environment and directly with product managers and product owners
• Good understanding of, and experience with, technical systems; ability to identify technical solutions for business problems
• Understand the software development life cycle

Additional Knowledge and Skills:

• Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations
• Demonstrated ability to work with multiple teams within multiple geographic locations to meet demanding deliverables
• Self-motivated, able to work remotely, innovative and a detailed oriented professional with project management experience
• SAFe experience and/or certifications such as the SPC, PO/PM or SSM preferred
• Ability to travel and estimated 25%

Education:

Bachelor's degree or relevant experience in lieu of formal education

New York and New Jersey Residents Only: The salary range for New York City, NY and Westchester County, NY is $X - $X. The salary range for Ithaca, NY is $X- $X. The salary range for Jersey City, NJ is $X - $X. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Change Healthcare offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Change Healthcare, you'll find a far-reaching choice of benefits and incentives.

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Diversity, Equity & Inclusion:
• At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.• Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

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Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.