Program Manager Representative (PMR) at Serco (San Diego, CA)

| San Diego, CA
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Position Description

If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!

Serco is seeking a Program Manager Representative (PMR) to coordinate and implement all technical efforts to support the pre-planning and execution of NAVSEA modernization. Including identification of alteration work packages, repair work, work specifications, design requirements, alteration material requirements and identification of all required ILS. The PMR coordinates all work efforts with Regional Maintenance Centers, government AIT sponsors, Ships Force, ISEA tech codes, shipyard contractors and Planning Yard On-Site reps to ensure technical accuracy of all SHIPALT data.

You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

The PMR is responsible for execution of the Modernization work package and adherence to the Entitled Process production milestones. Works with responsible NSA to understand and identify all work that has been accomplished and planned production dates for completion. Manages and reports to SEA 21 the status of work and financial expenditures.

In this role, you will:
  • Monitor and report (a) MSR and AIT adherence to production and test milestone schedules, (b) financial monitoring and reporting of CNO avail, (c) deconflict MSR and/or AIT issues with responsible NSA and sponsoring government agency and, (d) overall condition of ship during the avail.
  • Collects, develops and analyzes complex specialized information on modernization production. Serves as a technical advisor to coordinate (via conferences, meetings, correspondence, etc.), the work of a number of organizations engaged in various equipment-related functions such as supply support, maintenance and repair. Provides technical data necessary to establish deadlines and phase programs in and out, and to resolve wide-ranging sensitive or potentially difficult issues.
  • Assist in the coordination of visits to ships and Navy organizations, contractor plants, etc., to evaluate NAVSEA or TYCOM SHIPALTs, Program or Fleet SCDs, and equipment-level alteration installations. Ship visits provide a better understanding of upgrade operations and requirements and help solve broad operation, maintenance and repair problems affecting complete equipment systems to support various In-Service Engineers technical responsibility.
  • Reviews and approves NAVSEA related Condition Found Reports for cost, production and testing schedule impacts. Interface with Planning Yard On-Site Representatives to review/approve design changes or growth work. Negotiates costs with responsible NSA and assigned MSR. Identifies changes, tracks and reports all growth and new work sequences to SEA 21 and responsible NSA.
  • Coordinates all testing efforts with responsible NSA and applicable Navy sponsoring Commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the NSA and ship. Requires delays or testing milestone changes are quickly and effectively communicated to ALCON.
  • Participate in Lessons Learned conference and other post-installation meetings; i.e. SEA 21 Hot Washes and Modernization Execution Reviews. Post-install meetings include reviewing red-lined design drawings and capturing any design changes made via the LAR/RLAR process during installations. Information is shared for all future Cruiser and Destroyer Mod avails
  • Demonstrates superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.
  • Maintains and complies with security procedures in the performance of duties.
  • May provide direction, training, and assistance to other Program Manger Representative support, as an expert in a particular field of endeavor.
  • Performs additional duties and responsibilities as assigned by the lead Program Manager Representative.

To be successful in this role, you will have:
  • An Active DoD Govt Issued Secret Clearance is required.
  • A Bachelor's degree plus 6 years directly relevant work experience is required.
    • In lieu of 6 years of directly related work experience, a Master's degree plus 5 years directly relevant work experience or doctorate plus 3 years of directly relevant Navy work experience will be considered.
    • In some cases, educational requirements may be adjusted or waived for more than 10 years applicable work experience.
Additional desired experience and skills:
  • Strong analytical skills, including process mapping, risk analysis and quality tools.
  • Computer literate and proficiency in Microsoft applications.
  • Excellent communication, interpersonal and presentation skills.
Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit:

If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
More Information on Serco
Serco operates in the Healthtech industry. The company is located in Reston, VA. Serco was founded in 1988. It has 28774 total employees. It offers perks and benefits such as Dental Benefits, Health Insurance Benefits, Paid Holidays, Paid Sick Days, Job Training & Conferences. To see all 137 open jobs at Serco, click here.
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