Program Manager, Operations
Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.
A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation
The Program Manager, Operations role is responsible for driving and preparing for product solutions on behalf of Checkr’s Operations department. This role works closely with Operations leadership to understand department needs, scope and define strategic opportunities, and champion solutions to implementation with our Product & Engineering teams. This role is highly cross-functional and expected to liaise seamlessly between product managers, engineers, support teams, and leadership. You should have 3+ years of program management, ideally within technology or consulting.
Responsibilities:
- Own the process of new product discovery for Checkr’s Operations department, including the scoping of opportunities, quantifying business impact, and advocating for solutions on our product roadmap
- Champion department objectives, pushing forward solutions to improve Checkr’s candidate and customer experiences
- Project manage enablement workflows, ensuring operational readiness in preparation for product launches
- Serve as both an operations expert and a product expert; intimately understanding the details of complex workflows and technology stacks to effectively push forward improvements
- Build and cultivate strategic relationships with leadership across the organization
- Operate as a connective tissue, owning communication channels and key touch-points with cross-department stakeholders
What you bring:
- Significant years experience with program management, ideally within technology or consulting in a professional working environment
- Exceptional project management & organization skills
- Proven ability to build senior-level relationships, lead cross-functional teams, and influence decision-making
- Experience working with product development, including the understanding of development cycles and the ability to bridge knowledge gaps between technical and non-technical teams
- Experience building systems, processes, and tools to organize and drive change
- Excellent communication skills; ability to lead effective cross-functional meetings, formulate and deliver clear presentations, and synthesize action items
- Ability to work in a fast-paced environment; managing multiple complex projects at once
#LI-Remote
What you get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to 25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend, home office stipend
Equal Employment Opportunities at Checkr
Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.
Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.