Program Manager, IT at IHG

| Atlanta, GA
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About Us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.

We're growing; grow with us.

Your day to day


Job Summary - (Role Summary)

Lead the coordination of major technological corporate initiatives to support the successful implementation of new applications and systems based on business and customer objectives. Oversee the program management of major initiatives typically requiring multiple project managers. Perform integration functions and resolve issues across multiple projects. Involves balancing competing demands among scope, time, cost, and quality, stakeholders with differing needs and expectations, identifying requirements (needs) and unidentified requirements (expectations) and working concurrently with multiple client departments and vendors on IT projects. Manage a team of subordinate project managers, and technical subject matter experts for use in tactical project and service execution. Lead and review the work of less experienced staff by providing mentoring, technical guidance and / or training in daily activities.

Essential Duties and Responsibilities - (Key Activities)
  • Responsible for managing and coordinating major programs by developing program plans and schedules, adhering to project budget for all assigned projects, managing project resource constraints, identifying, analyzing and responding to risks, ensuring timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information ensuring project include all work required and only work required, to complete the project successfully.
  • Analyze program budgets, estimate from participating organizations and provide direction for the overall development of all program budgets and integrated cost profiles.
  • Direct and coordinate the activities of project managers in the development, integration, and implementation of assigned projects.
  • Manage the preparation of all program / project management plans and oversee the development of reports and analyses that document program activity.
  • Lead project teams as needed and provide technical guidance and leadership to staff; act as consultant and technology expert to management in resolving unusually difficult problems.
  • Participate with management and cross-functional teams in inter-organization task teams as subject matter expert to develop and improve operating policies and procedures related to IT.
  • Develop / modify processes, policies, and procedures to facilitate the working relationship between Global Infrastructure Operations and its business functions / partners.
  • Comfortable communicating progress report, risk, and ROI information to Executive SteerCo personnel for decision making and dissemination to entire stakeholder audience.

What we need from you



Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.


8-10 years progressive work related experience with demonstrated proficiency in multiple disciplines / technologies / processes related to the position as well as 3-5 years managing teams and / or significant complex projects.

Technical Skills and Knowledge
  • Demonstrated successful program and project management experience in the area of security and compliance - infrastructure, middleware, and application vulnerability remediation.
  • Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Experience managing multiple projects in a technology environment such applications development, data center operations, change management, and production support.
  • Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project related information to clients, vendors, senior management and staff.
  • Strong Knowledge of Portfolio tool, and or Client server hardware / software.
  • Up to date certifications such as PMP, CSM, CSPO are

What we offer

We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado applicants.
More Information on IHG
IHG operates in the Food industry. The company is located in Atlanta, GA. IHG was founded in 2003. It has 18101 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 50 open jobs at IHG, click here.
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