Program Manager II, Tech

| San Francisco, CA
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We are looking for a Program Manager to join Uber's TPM team to help execute and develop operational processes, solve complex challenges, and be a force multiplier across the team. Program Managers move fluidly from thinking about big picture solutions to nailing the small details so the team can seamlessly deliver on strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the team contributing to high impact, high visibility projects that keep us moving forward.
What the Candidate Will Do
• Build strong relationships with cross-functional team members and work collaboratively with key partners to deliver on the following:• Operational Strategy: Lead the operational strategy and rhythm of business for the organization to enable teams to meet strategic goals and objectives. Identify gaps and risks to create programs, processes, and policies to drive improvements. Monitor, evaluate, and continuously improve the organization by being a trusted advisor, facilitator and creative problem solver. Implement continuous improvements to the organization and the program management process.• Execution: Drive the execution of the operational strategy and other programs, projects, and initiatives. Extend the influence of the leadership team across the organization and empower teams to deliver with high quality and efficiency. Manage issue escalations and proactively remove obstacles to drive momentum and progress.• Financial and Headcount Management: Ensure organizational spending aligns with budget and priorities• Communication: Own the communications strategy for the organization. Ensure information flows clearly and efficiently to enable teams to deliver high quality results• People and Culture: Partner with leadership, HR, and Recruiting to support people, foster growth and excellent culture across the organization.• Worked at a high paced, fast-growing tech startup, large tech company, or has a consulting background• Analytics background. You have collected, structured and analyzed data to drive key insights.• Proven ability to handle large complex projects/programs, especially related to people, community, and diversity.• A whiz with project management tools and software (e.g., Coda, Google Suite, JIRA, dashboard development etc)• You have the ability to understand technical concepts and engineers enjoy working closely with you.
Basic Qualifications
• Minimum of 5 years experience as a program manager in a tech and/or start up environment working directly with software engineers.• Advanced in project management principles and experience working as part of a leadership team.
Preferred Qualifications
• Excellent written and verbal communication skills with exceptional emotional intelligence.• Ability to influence and motivate people across a variety of job functions through your relationships.• Superior organizational skills with the ability to juggle many tasks without losing sight of the highest priority items.• Strong bias towards action. You drive end-to-end results and are always thinking ahead.• Attention to detail and you are constantly looking for ways to tweak and optimize for better results.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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