Program Manager - Digital Workplace (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Responsible for planning, directing and coordinating large strategic programs from initiation through to implementation. Leads cross-functional program teams and works with business partners to determine and interpret business requirements into technology solutions. Responsible for managing program costs, resources, change requests, risk and issues to ensure that maximum business benefit maintained as well as provision of regular program status updates. Certification requirement: Project Management Professional (PMI) or equivalent Project Management certification (eg. Certified Project Management Practitioner, International Project Management Association). Responsible for managing one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects, that may span a broad range of systems and enterprise-wide components. Communicates with Delivery Directors, Portfolio Management and Business Partners with regard to program strategy, direction and changes. Facilitates potential development solutions by working with Business Partners and senior level Architects to determine technology solutions that align with business strategies and IT strategic directions. Develops the program strategy and the various enterprise-wide high-level project plans and ensures that scope and approach are fully understood by all stakeholders. Ensures that the supporting Business Case is updated throughout the course of delivery and works with the business to ensure business case objectives are met.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Currently, the Company requires that colleagues, effective March 1, must have received a booster shot against COVID-19 in order to work in or visit any of our US offices, subject to legally required accommodations. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our offices.

Certification requirement: Project Management Professional (PMI) or equivalent Project Management certification (eg. Certified Project Management Practitioner, International Project Management Association).

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 241 open jobs at American Express, click here.
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