Job Title: Program Coordinator

Department: Family and Community Well-Being

Mission and Values The mission of the Latino Center of the Midlands is to enhance the lives of the Heartland Latino Community by supporting the education and development of our youth and adults; promoting comprehensive engagement of our families in all facets of their lives; and by fostering leadership through a variety of services and activities.

Summary

Assists with the Family and Community Well-Being department program activities and data documentation. Provides community support to walk-in clients of the Latino Center of the Midlands by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Aids in navigating general services in the community to address social, emotional, economic, educational, legal, and basic survival needs.

Assists LCM clients in completing forms, interpreting and/or translating documents, and establishing communication through the phone, email, and fax on behalf of the client.

Supports coordinator and director by scheduling and assisting during one-on-one consultations, group sessions, and community wide events.

Develops and maintains relationships with community experts in social and human services (e.g. pantries, Omaha utility services, etc.).

Supports director in implementation of all four pillars by providing logistic assistance.

Collects reporting data and organizes within the database system.

Promotes program activities in community organizations, churches, media, social media, and other channels.

Represents LCM at community meetings and events.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); Associate degree; or one to two years related experience and/or training; or equivalent combination of education and experience.

Must be bilingual in Spanish and English.

Certificates, Licenses, Registrations

No certificates, licenses, registration required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.