Summary: The Program Coordinator will provide support to the MGUH Radiology Chairman, Vice Chair, Executive Director and MMGR Administrative Director. The duties will include, but are not limited to, support for department operations, quality and research programs. These functions are performed in accordance with all applicable laws and regulations and MedStar Medical Group and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.

Minimum Qualifications

Education/Training: Bachelor's degree required. Consideration will be given to an appropriate combination of education/training and experience.

Experience: 2 years experience. Based on location: Clinical research support could be preferred; educational admissions or academic environment experience; data management and statistical analysis exp preferred.

License/Certification/Registration: No special certification, registration or licensure required.

Knowledge, Skills & Abilities: Must have good knowledge of database systems; must be proficient in statistical software applications. Must possess the ability to manage multiple projects simultaneously; work independently; perform in high pressure environment and respond to multiple demands.

Primary Duties and Responsibilities

1. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.

2. Manages the day-to-day administrative support to specified program. Coordinates schedule of appointments by arranging appointments, meetings, conferences, phone/email contact, reminders and ongoing contacts with program partners. Contacts the appropriate personnel to ensure coordination/attendance; forecasts future conflicts or issues and consults to attempt to resolve.

3. Plans and directs administrative components of Quality Improvement Program including but not limited to, maintain, and update all QA records, develop monthly statistics, and disseminate information as appropriate. Maintains Radiology Dashboard, Patient Safety Dashboard, CMS PQRI dashboard and faculty OPPE quality data. Maintains and distribute weekly Departmental Patient Satisfaction spreadsheet to the Imaging leadership team.

4. May compose and type correspondence and letters, memoranda, spreadsheets, etc., as required. Files and organizes correspondence, records, as appropriate. Prepares for and participates in meetings, including follow-up on actions resulting from these meetings, as well as recording, transcribing, and distributing the minutes. Based on location, may respond to requests from providers/schools/families including but not limited to faxing documents, prescription refills, side effect reporting; coordinates transition to community-based care, including contacting next provider and maintaining contact with family.

5. Plans and directs administrative components of Quality Improvement Program including but not limited to, maintain, and update all QA records, develop monthly statistics, and disseminate information as appropriate. Maintains Radiology Dashboard, Patient Safety Dashboard, CMS PQRI dashboard and faculty OPPE quality data. Maintains and distributes weekly Departmental Patient Satisfaction spreadsheet to the Imaging leadership team.

6. Supports the department research initiative which includes but is not limited to, maintenance of files, staffing monthly meetings, supporting Vice-Chair for Research. Updating the Radiology Society Meetings and Abstract Deadline spreadsheet as needed.

7. Provides statistical and support to providers, including but not limited to data collection and input.

8. Assist the Chair of Radiology with physician evaluation process (OPPE, FPPE) and submitting the academic promotions and initial appointments with Georgetown University's School of Medicine.

9. Provides backup assistance to Radiology Education Coordinator as needed.

10. Participates in meetings and on committees and represents the department and hospital in community outreach efforts.

11. Participates in multi-disciplinary quality and service improvement teams.

12. Performs other duties as assigned.