Program & Change Enablement Lead

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If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you!

Organization Change Leader

Believe in the power of data in transforming culture.so do we

As the most critical priority for our Property & Casualty organization, Project Hercules supports Nationwide's ambition to provide a destination that attracts and retains outstanding talent and enables our people to be agile, entrepreneurial, data centric, and continuously striving for excellence. Our aspiration is to create an environment where our people can thrive enabled by an industry leading data technology and analytic solutions. Hercules aims to bring a common, connected and accessible data to our associates.


Hercules Change Management and Communications Lead role focuses on defining and executing the P&C Data & Analytic change strategy, with a particular focus on those activities related to our most critical asset, our people. This role will serve as the principal story teller of this data & technology initiative, empowered by the power of technology and data.

In this role you will:

  • Own the overall story/messaging framework for the Hercules team, working closely with team leads and project owners to craft communications and reporting in support of our strategic agenda.
  • Lead the Change Team members & Change Network
  • Develop human-centered strategies for enterprise data transformation that are agile
  • Own overall Change Management Plan for Enterprise Data Transformation including leadership, organization alignment, communications, training, and measurement activities
  • Design agile change strategies that will help Nationwide become a more data-centric culture and prepare them for the future
  • Support the translation of strategic direction and business objectives established by the program into holistic change strategies for the enterprise
  • Coordinate the program interdependencies between Change Management team and other program workstreams and key stakeholders
  • Highlight change management risks and overall readiness progress across the project within team and with key sponsors and leaders
  • Coach and work with business teams/ sponsors to drive change management actions

This role can be filled remotely (anywhere in the USA) or in a hybrid capacity, collaborating in office with the team a few days every other week. Subject to change.

Compensation Grade H3

Job Description Summary
Are you a change agent who is process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you!

As a Senior Consultant, you'll lead design, planning and implementation of change strategies across the enterprise. This work includes implementation of the largest, most critical projects. You'll focus on application of emerging industry trends in portfolio management, program management and change management to drive business results.

Job Description

Key Responsibilities:

  • Develops and manages deployment of change strategies. Builds enterprise program and change management methods, governance, frameworks, tools and learning modules to evolve the enterprise change portfolio management capability.
  • Drives implementation of change enablement plans. Ensures successful completion of multiple simultaneous projects that cut across channels, businesses and companies.
  • Consults with leaders from multiple business units, most heavily impacted by change, to ensure successful completion of business capability improvement programs.
  • Partners with executives and program leaders to secure strong sponsorship and key constituent support to drive the change strategy.
  • Proactively builds and participates in program and change enablement networks to encourage capability uplift and proliferation of program and change competency and community.
  • Ensures knowledge development in program and business unit leaders, including working knowledge and pragmatic application of program and change management methods and tools to deliver program results and achieve business unit objectives.
  • Coordinates budget development; submits budget to leadership for approval; adjusts spending and resource allocation as new challenges arise.
  • Helps and coaches the internal staff, provides functional advice or training to less experienced team members and facilitates planning activities.


May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP or VP and may have small team of direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in business, applied management or related field; related graduate studies preferred.

License/Designation/Certification: Project Management Professional (PMP), Certified Performance Technologist (CPT) or similar certification a plus.

Experience: Ten years of related experience, preferably in an insurance or financial services environment.

Knowledge, Abilities and Skills and Ability: Proven knowledge of planning, program/project management, organizational development and process management. Strong ability to consult with program leaders and personally lead program teams including developing plans, objectives and resource requirements within budgetary limitations. Advanced negotiation and group facilitation skills. Ability to evaluate and apply problem-solving methodology including needs assessment, data acquisition and root cause analysis and interpretive/strategic planning analysis. Strong interpersonal skills for contact with all levels of company personnel.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and Human Resources.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Occasional travel. Non-standard or extended work may be required, based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

More Information on Nationwide
Nationwide operates in the Insurance industry. The company is located in Scottsdale, AZ and Columbus, OH. It has 29597 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at Nationwide, click here.
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