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SOPHiA GENETICS is a healthcare technology democratizing data-driven medicine.
Madison, WI

Professional Services Project Manager at SOPHiA GENETICS (Madison, WI or Remote)

| Madison, WI +2 more | Remote | Hybrid
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Would you like to be part of a dynamic and exciting team delivering high level performance that has a direct impact on the lives of cancer and rare disease patients worldwide? Join our growing team and use your exceptional technical and organizational skills to help us deliver on our mission of democratizing Data-Driven Medicine. Our products are used by nearly a thousand healthcare institutions globally and provide world leading capabilities for the analysis of genomic, clinical, and imaging data.
Be part of our mission to disrupt healthcare and democratize data driven medicine!
The Professional Services Project Manager (PSPM) reports to the Professional Services Solutions Manager. The PSPM's main goal is to manage and coordinate Professional Services (PS) projects.
Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects including client responsibilities to ensure deliverables fall within the applicable scope and budget. Set deadlines, assign responsibilities, monitor, and summarize progress of projects.
The PSPM ensures regular and appropriate communication flow between external and internal stakeholders. Prepares/updates reports or project tracking system regarding status of project for all relevant stakeholders.
Main responsibilities:
  • Work closely with internal resources and facilitate client discussions to define the scope of the project, as needed
  • Develop a detailed project plan for each project with clear resource allocation, deliverables, and timelines to monitor and track progress
  • Coordinate internal and client resources to meet project timeline
  • Ensure that all projects are delivered on-time, within scope and within budget by holding relevant stakeholders accountable
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques and contract change control forms
  • Measure performance using appropriate project management tools and techniques
  • Report and document project progress and ensure that all stakeholders are informed
  • Report and escalate to management as needed
  • Manage the relationship with the client and relevant stakeholders
  • Perform risk management to minimize potential risks
  • Establish and maintain relationships with third party contractors
  • Create and maintain comprehensive project documentation
  • Ensure that client sign offs of acceptance documents are obtained
  • Define - the appropriate governance model for project type; roles and responsibilities; stakeholder engagement and communication;meetings; reporting; risk and issue management; assurance; and project management control processes
  • Define Project Management best practices including project initiation, execution, delivery, closing, and reporting
  • Develop and deliver timely and accurate reports
  • Responsible for updating and maintaining project deliverable templates
  • Develop spreadsheets, diagrams, and process maps to document needs

  • Bachelor's degree
  • 3+ years of experience in project management
  • 3+ years of experience in a client facing role
  • PMP Certification
  • Demonstrating proficiency in Microsoft Office, relevant CRM system and Atlassian suite
  • Experience with project management software tools
  • Experience with creation and/or delivery of Statements of Work
  • Experience working with virtual, cross functional teams
  • Excellent consultative, client-facing and internal communication skills
  • Strong organization competencies and attention to details, multitasking skills

  • Outstanding Medical (with Telemedicine), Dental, and Vision Plans with 90% employer contributions!
  • Life and AD&D company provided
  • Company paid short and long term disability insurance
  • Supplemental employee insurance options available for Accident, Critical Illness, Hospital and Legal
  • Career opportunities in a fast-growing company with a worldwide reputation
  • International and multicultural environment
  • Work with a dynamic and collaborative Global team
  • Exchanges and collaborations with experts within the company (AI, genomics, medicine, etc.)
  • Passionate colleagues working to make a real different in patient care. Help us change the world!

Location: Remote - Preference to Central US candidates
Start Date: ASAP (or as agreed)
Contract type : Permanent, Full Time
Application process:
If you think you fit this position, please send a CV and a cover letter. Please note that incomplete applications will not be considered.
After an initial screening process, candidates will be invited for remote interviews.
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Candidate Location Eligibility:
Boston, MA
Madison, WI

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