Product Manager - eCommerce Experience (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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About I See Me! and PlanetArt:

I See Me! is the leader in the personalized book market, with millions of copies sold through its website www.iseeme.com and high-end retailers. The company has developed an extensive line of award-winning personalized books and gifts that celebrate the uniqueness of each child and make keepsake gifts. The New York Times, Wall Street Journal, People Magazine and other media have given I See Me! accolades for its very high quality, unique personalized books. With a customer base in the hundreds of thousands, I See Me! has continued to expand sales by developing personalized puzzles, coloring books, growth charts and other personalized products that feature the colorful and distinctive art from their beautiful books. I See Me! has recently expanded into books for adults with the launch of our new brand, Book Of Us, a relationship-based book appealing to thoughtful adult gift-givers. The company has plans to further expand its adult line over the next few years. I See Me! is owned by PlanetArt LLC, which owns leading brands in the personalized gift space.

PlanetArt's mission is to be the leading online destination for personalized invitations, announcements, home decor and other personalized products. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality and meaningful finished products and memorable celebrations of life events.

What You'll Do:

Please note: The successful candidate must be local to or willing to relocate to the Minneapolis/ St. Paul area to work out of our office. We operate on a hybrid work model (2 days onsite, 3 days remote.)

We are looking for a skilled Product Manager who is a detail-oriented leader, able to take end-to-end ownership of the evolution of our industry-leading websites. As a Product Manager, you will have responsibility for setting the strategy for website feature enhancements, understanding customer needs through analytics, and creating a coherent product vision, implementation and go-to-market plan. You will need to be extremely organized, flexible and detail-oriented and work well with people. Extensive experience with online consumer-facing products (whether websites or mobile apps), paired with a deep understanding of user experience, is a must.

This role is part of the leadership team for the I See Me! business unit and reports to the President of I See Me! Personalized Books.

The Product Manager has the following primary responsibilities:

1) Develop the roadmap for new features on our domestic and international websites in an entrepreneurial, you-own-it environment.
  • Define the development roadmap with the help of both overseas and local developers
  • Monitor analytics for our brands, draw conclusions about pain points and needed improvements to incorporate into a backlog that results in revenue-based prioritized development
  • Manage the process of prioritizing new features relative to what is already in the backlog, to develop the development roadmap for each quarter and sprint


  • 2) Execute the roadmap of new website features and product launches
  • Manage and ensure the high-quality execution of initiatives from conception through delivery, including gathering requirements, defining business rules, crafting user flows, writing functional specs and user stories, assigning projects/tickets to developers and ensuring timely execution
  • Interface with our Creative Services department to request and finalize mockups, user experience and other deliverables
  • Respond to developers and QA to address unforeseen scenarios in new functionality
  • Proactively communicate with other departmental heads about when they can expect new features and projects to be completed.


  • 3) Directly manage a team of 3 software engineers in the US and manage the workflow of 5 software engineers in China.
  • Supervise and develop our US team of software engineers who work in the office and remotely. Note: This position does not require knowledge regarding how to code. This position requires someone who is highly proficient at developing feature roadmaps, managing projects, and working with software engineers to manage their workflow and to help them advance in their career. The Lead Developer will provide technical feedback to the softcover engineers.
  • Assign work to software engineers in a way that not only enables the company to meet deadlines but also helps to develop engineers.
  • Lead scrum meetings with both the US and China teams to make sure that the developers have everything that they need to complete their projects on time. Be willing to lead 1 weekly meeting during the evening hours with the team that is in China.


  • 4) Provide project planning and management for the development and launch of new books and physical products on our websites.
  • Own the new book/product from the point that it leaves the Creative department to successful launch on our websites. This includes gathering the business user requirements and enter those requirements into the company's project management software, creating the projected timetable and identify the milestones for completion.
  • Regularly meet with each department to ensure that the milestone dates for the projects that you are managing are being met.
  • Proactively recognize and resolve technical, fulfillment, and people resource constraints with respect to timelines. Communicate with the leadership team if any projects are facing roadblocks that will hinder meeting the expected completion timeframe.


  • Requirements

  • 4-year college degree
  • 5+ years of experience in product management - We are looking for products that you have owned and delivered, preferably in b2c ecommerce
  • 5+ years of experience managing complex, cross-departmental projects from inception to completion
  • Strong communication skills
  • Experience with technology and ability to facilitate easily between business and technology teams
  • Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints)
  • You're very detail-oriented, process-driven, and organized, and are able to stay two steps ahead of the work your team is doing
  • You are data-driven and have a passion for excellent web and ecommerce customer experience
  • You have a strong understanding of established web standards and UI best practices, and a curiosity about emerging design trends. You have excellent written and oral communication skills
  • Passion for building products that will make a positive impact on the world! Our mission is to bring smiles of joy and delight by making each child feel special.
  • Covid-19 vaccine is required - reasonable accommodations will be considered


  • Benefits

    PlanetArt offers a comprehensive benefits package including:
    • Health, Dental, Vision Insurance
    • Life Insurance
    • 401(k) with matching
    • Excellent Work/Life Balance - Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays
    • Hybrid Office/Home-Work Schedule
    • Employee Product Discounts
    More Information on PlanetArt.com
    PlanetArt.com operates in the eCommerce industry. The company is located in Calabasas, CA, Pleasanton, CA, Eden Prairie, MN, Woodridge, IL and Louisville, KY. PlanetArt.com was founded in 2010. It has 501 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 1 open jobs at PlanetArt.com, click here.
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