Process Project Lead - Remote at DFIN

| Philadelphia, PA | Remote
Sorry, this job was removed at 11:47 a.m. (CST) on Saturday, February 5, 2022
Find out who's hiring in Philadelphia, PA.
See all Project Mgmt jobs in Philadelphia, PA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We're here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we're there. And through it all, we deliver confidence with the right solutions in moments that matter.
The Process Project Lead role is to support the business goals by designing and developing process improvements/best practices through learning experiences for both internal and external clients. As a Process Project Lead, you will help design world-class online or in-person training deliverables and establish learning pathways that promote professional development and technical expertise for internal and external audiences across the globe. You will utilize acquired knowledge to identify anomalies in internal and external process and you will work with subject matter experts to identify your target audiences training needs and apply tested instructional design theories, practice, and methods that facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner. Are you an innovative, out of the box thinker who will help lead change in our organization?
  • Consult and Influence - Work side-by-side with the internal teams to define a set of goals and objectives and create a roadmap for future company success. Engage with internal teams to design, create , facilitate, and update engaging content to assist in training and learning.
  • Plan, Create and Facilitate - Develop unique onboarding and training content for internal and external clients. Assist in the facilitation and training of internal employees. Assist in the design and deliver live webinars for external clients and create recordings for asynchronous viewing.
  • Problem Solve - problem solve internal training content and client help content issues as necessary for a complete resolution. Help maintain content in the Learning Management System ensuring that internal teams receive prompt attention and resolution.
  • Communicate - actively listen to others to understand opportunities and situations. Keep leaders and team members informed of progress and obstacles related to training, seeking feedback as necessary and responding appropriately to improve work performance and optimize DFIN and customer success.
  • Analyze - understand and proactively use available data streams to forecast internal team and client patterns, identify trends, and create opportunities for improvement.
  • Learn - Develop and expand knowledge of industry requirements, software, and Learning and Development trends to provide fully developed content to external and internal clients.
  • Autonomy - Exercise high-levels of discretion and latitude in completing responsibilities and projects with minimal daily supervision.

  • 2-4 years of proven work experience in either instructional design, instructional technology, process development or project management.
  • BA/BS (minimum), MA (preferred) degree in education, instructional design, educational technology or similar

Additional Skills:
  • Adaptability and willingness to learn new methods and software applications
  • Strong consultative and Project Management experience.
  • Ability to thrive in an agile environment
  • Applied knowledge of learning theories and instructional design models
  • Ability to write effective copy, instructional text, audio scripts/video scripts
  • Visual design skills (Adobe Suite) and ability to storyboard
  • Experience in video creation and editing software (Camtasia)
  • Website creation and management
  • Create visual graphics and publishing's for the business as needed
  • LMS administration experience
  • Ability to apply adult learning and instructional design theory to all learning content
  • Ability to create assessment instruments testing learner outcomes
  • Can work closely with subject matter experts and identify target audience's training needs
  • Experience applying tested instructional design theories, practice and methods

Preferred Skills:
  • Ability to work under tight deadlines and manage conflicting priorities
  • Actively listen to others to understand opportunities and situations.
  • Should be able to clearly articulate business needs to both internal and external clients.
  • Exbibit excellent verbal, written and presentation skills.
  • Partners well within the internal network to ensure client needs are met.
  • Lesson and curriculum planning skills
  • Working knowledge of course development software (Articulate Suite and/or Captivate)
  • Technical writing of client facing self-help documentation
  • Ability to manage a client facing help site, including the content management, creation, review, updating and publishing
  • Live client webinar creation, facilitation, and management

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] . #BI-Remote
Nearest Major Market: Philadelphia
Job Segment: Testing, Project Manager, Technical Writer, Technology
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • SAP HANADatabases
    • TeradataDatabases

An Insider's view of DFIN

What projects are you most excited about?

In transforming and improving FinTech products, excitement comes from the challenge of knowing that the problems are complex, yet the solutions must be easy to use. When we start a new project, I can't wait to sink my teeth into understanding the problem space, talking to users, designing the solution, and seeing it through to release.


Principal Product Designer

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.


Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.


SVP, Global Head of Engineering

What does your typical day look like?

The role of a software engineer is really about creating computational systems and ensuring they behave as designed. My day-to-day is focused mostly on writing code that provides new functionality within our products that we see a need for in the market—and providing quality control to be certain it works properly.


Senior Software Engineer

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We value a work / life balance at DFIN.
Remote Work Program
We have partial and fully remote opportunities at DFIN.
Family Medical Leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Employee parking available
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

More Jobs at DFIN

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView DFIN's full profileSee more DFIN jobs