Privacy Program Manager, Tech

| Dallas-Fort Worth, TX
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We are seeking a hardworking Program Manager to join our Technical Privacy organization to help lead and manage Uber's Technical Privacy program across the Engineering Security (EngSec) organization. In this role, you will establish relationships with the engineering teams, software engineers, security & privacy engineers, privacy architects, data scientists, product managers/leads, program managers, CommOps, legal, and compliance to collaborate with EngSec leadership and lead a world class Privacy program. This organization provides the critical tools and processes vital for Privacy teams responsible for embedding 'user privacy' as one of the key values in operational and product groups!
Technical Privacy Consulting (TPC) is part of the Technical Privacy program. We provide consultancy services across Uber in order to embed privacy into software design as early as possible and protect personal data of its customers. The program manager will be embedded within the Privacy Architecture team. Work with privacy engineers and architects to identify, manage, prioritize and track privacy controls and remediations. In addition, this role will also ensure that SLAs for Technical Privacy Consultant review tickets are met and privacy remediations are supervised and handled accurately.
The ideal candidate should be a strategic problem solver who is able to work effectively with internal partners in a collaborative and fast-paced environment, communicate security & privacy posture effectively across multiple products and environments, move forward and resolve roadblocks independently, and manage and drive progress to reduce risk across Uber. This role is perfect for someone comfortable with continuously learning and moving quickly while crafting processes that accelerate engineering rather than impeding it.
What You'll Do:
Program Management for Technical Privacy:
• Understand partner needs, define clear project plans, and execute to high expectations in a constantly evolving environment• Gather requirements from partners and write clear, detailed project plans, including project goals, scope, approach, and overall task plan to provide transparency on critical path tasks• Initiate projects and programs based on partner needs, track program status, and serve as support providers when issues or project blockers are encountered• Project manage sophisticated and large-scale cross-team, cross-functional initiatives, including interacting with and communicating with project partners throughout the lifecycle of the project/product• Work with engineering managers and engineers to estimate work efforts and define landmarks• Understand and identify technical obstacles to successfully deliver the desired outcomes• Work independently or in a small team to plan, administer, and monitor projects
Program Management for Technical Privacy Consulting:
• Track and prioritize incoming requests and follow-up with customers or privacy specialists• Provide frequent updates on metrics and ensure that privacy review SLAs are met• Evaluate privacy risks and provide measurable privacy controls• Manage privacy remediations and ensure existing vulnerabilities are addressed• Make process improvements (ensure consistent tracking of tickets/fixes, build and run dashboards for reporting, etc.)• Work with Engineering tools (Jira, Phabricator) and dashboarding tools (Tableau)
Basic Qualifications:
• Bachelor's Degree in Operations, Business, or a related field• Minimum 2 years of experience as a Program Manager (preferably in the Privacy domain)• Advanced skills with Jira and Excel • Ability to communicate clearly and effectively to different types of audiences both internally and externally (lawyers, engineers, data scientists and product leads)• Ability to work with a high volume of incoming requests and supervise their progress• Ability to operate collaboratively and efficiently in a fluid, ambiguous environment• Creative problem-solving and critical thinking skills with a bias towards action
Preferred Qualifications:
• Certified Information Privacy Professional (CIPP) and understanding of Privacy principles and fundamentals with relevant Privacy domain experience (e.g., performing PIAs)• Assist with privacy related risk management responsibilities, including evaluating privacy risks and providing measurable privacy controls, and running privacy remediations to ensure vulnerabilities are mitigated• Assist with project development, budgeting, planning and design, scheduling, risk management, and project execution• Experience running large-scale, company-wide processes and identify process improvements (provide uniform tracking of fixes/tickets, build and manage dashboards for reporting, etc.)• Anticipate dependencies, drive decisions, and detect known problems early; facilitate resolution management across multiple teams as needed• Work with senior leaders across the company to understand overall success metrics and then engage where needed• Develop and maintain collaborative relationships with cross-functional partners and organizations• Experience with data management/visualization tools (e.g., Tableau) and Engineering tools (e.g., Jira, Phabricator)• System design knowledge or backend software development experience• Program management experience in a fast-paced, high volume, agile environment with a sophisticated tech stack
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
We at Uber are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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