Principal Technical Program Manager at Microsoft

| Redmond
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Do you enjoy delivering software and working directly with customers? Do you enjoy solving complex problems in novel ways across a myriad of platforms? Do you speak Lean, Kanban, Agile or Scrum?
The Industry Solutions (IS) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges and transform their industries using cloud-based solutions. We work closely with our customers' engineers to develop code to jointly solve their biggest challenges to accelerate progress in their organization. In the process, we help shape the future of our own platforms by partnering with our product groups to improve them. We pride ourselves on contributing to open source and making our platforms easier to adopt.
We sit side-by-side with our customers to collaborate, design and implement solutions tailored to solve their challenges. Our work involves the development of high-impact, open-source software that contributes to customer success and the broader Microsoft platform.
We are seeking experienced Program Managers that can help prioritize, coordinate, and organize both internal and customer resources. This role is responsible for driving clarity, assisting with problem definition and scope, and partnering directly with our customers and engineers to deliver software. We hold ourselves accountable for the overall customer journey: from technical envisioning through production-scale deployment. Since much of our work takes place on the leading edge of technology, we prioritize technical dexterity and a growth mindset.
Be respectful and inclusive - As a group, we work to build consensus with our teammates and customers. You'll be the sort of person who enjoys a culture that ensures that all voices and perspectives are heard and considered.ResponsibilitiesResponsibilities
  • Partner and collaborate with Technical Leads and Customer Stakeholders to define and deliver valuable software solutions.
  • Drive technical discussions and scoping meetings to establish key features, milestones, and deliverables.
  • Capture key data and insights related to each engagement; as patterns and trends emerge, surface recommendations to internal stakeholders and service owners to improve and refine our products.
  • Leverage your talents and experience to solve cross-organizational issues and remove blockers.
  • Drive excellence in Program Management fundamentals through mentoring, sharing, and improving internal workflows.
Qualifications Required Qualifications:
  • 7+ years directly involved with software delivery and/or technical implementation of complex production systems.
  • 5+ years of working and communicating directly with customers at engineering, stakeholder, and executive levels.
  • 3+ years of Program Management, Product Owner or Product Engineering experience, including shipping complex production systems that run on a hybrid or public cloud.
Preferred Qualifications :
  • Strong customer presence and experience managing customer relationships.
  • Desire to embrace challenges and solve problems using an entrepreneurial and value-driven approach.
  • Technical depth in shaping and designing cloud architectures and infrastructure.
  • Subject matter excellence in Lean / Agile mindsets and common software delivery frameworks (e.g., Kanban, Scrum).
  • Ability to distill information and communicate directly with senior leadership.
  • Experience mentoring and contributing to a fast-paced, results-oriented team.
  • Experience working within geographically diverse and virtual teams.
  • Enjoy travel and comfortable with regional travel up to 25%.
  • This role is remote eligible within the United States
At Microsoft we are seeking people who have a passion for the positive impact technology can have on the communities and for making a difference in the world. Within Industry Solutions, we have an informal and flexible work environment and you'll be welcome to work from home, our offices, customer sites- wherever is best for you to get your job done. We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.
We welcome diversity of all kinds. Our team includes many perspectives, cultures, educational backgrounds, life stages, identities, and technical skills, and we believe this contributes to our success and that of our customers.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
More Information on Microsoft
Microsoft operates in the Software industry. The company is located in Redmond, WA. Microsoft was founded in 1975. It has 206870 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 841 open jobs at Microsoft, click here.
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