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Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

It's an exciting time to be at VMware!

• Are you passionate about leading and managing projects, solving problems and learning new things?
• Do you think big-picture? Are you someone who can multi-task, manage various project elements simultaneously, and resolve conflicts professionally?
• Are you keen to asking questions, surfacing risks / issues, and aligning stakeholders on program support execution priorities?

If your answer is yes, then this job might be the right one for you! 😊

As a Project Manager, you will lead and drive projects that impact our customers and the employees. You be responsible for developing and driving business workstreams for the Multi-Cloud Customer Success team supporting VMware Cloud on AWS, VMware Cloud on Dell EMC and vRealize Cloud Management. In this role, you will contribute to VMware's transformation to a subscription and SaaS company.

The Multi-Cloud Customer Success PMO team is operating in a fast-paced and diverse environment and there will never be a dull moment working within this team.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Acquire solid understanding of the Multi-Cloud Customer Success processes and get exposure to the customers engagements of the Customer Success Managers.
• Acquire solid understanding of the team's PMO framework and practices and apply these on the job.
• Get the Multi-Cloud Customer Success team ready on assigned projects / initiatives related to product releases, strategic programs, operational efficiencies, technology and data analytics.
• Handle projects / initiatives using the team's PMO best practices.
• Be involved in a D&I initiative within VMware.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Drive execution and coordinate with cross-discipline team members on each phase of workstreams from ideation to launch, working out strategic questions, gaps, and driving closure on issues.
• Drive meticulous documentation and project planning, rapidly creating timelines, project plans, updates, focus on using consistent collaboration platforms and tools for scale and efficiency.
• Manage workstream dependencies by forcing collisions, collaboration across multiple teams until an accepted solution is in place.
• Establish and execute effective project communication plans. Produce regular status reports that are audience appropriate to communicate with executives and workstreams.
• Coordinate the development of user manuals, training materials, process documents and other collaterals as needed to enable successful deployment.
• Analyze business big data, identify opportunities / gaps and build an improvement strategy for continuous improvement.
• Manage relationships with business stakeholders.
• Publish impactful weekly updates for broad distribution
• Bring major gaps, risks to leadership for discussion, decision, closure.
• As we grow the subscription and SaaS business, keep workstreams focused on business results, aligning the team on key metrics, goals, and business targets.
• Proactively identify and develop new opportunities across the business.
• Conduct post-project evaluation and identify successful and unsuccessful initiative elements.
• Build and deliver enablement, communications and training.

What is the leadership like for this role? What is the structure and culture of the team like?

The manager for this position is Lei Talens, Senior Manager - Multi-Cloud Customer Success PMO. Lei has the built the PMO group and in the journey of scaling the team up. She believes that collaboration and teamwork play in building successful teams. She is passionate about open communication, diversity and inclusion and involved with Women@VMware. She has over 20 years' program management experience including running strategic programs and developing strategic partnerships. She has been with VMware for 11 years and is a Project Management Professional (PMP), Certified Scrum Master (CSM) and Six Sigma-trained.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the US or Canada.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
• Generous Time Off Programs
• 40 hours of paid time to volunteer in your community
• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
• Wellness reimbursement and online fitness and wellbeing group classes

This job requisition is not eligible for employment-based immigration sponsored by VMware.

This role is available to Bachelor-level New Graduates only. 'New Graduate' applies to those possessing a degree level requirement with a graduation date between May 2021 and May 2022.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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