NAM AML Program Oversight- PMO Project Manager at Citi (Atlanta, GA)

| Atlanta, GA
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The position will be a project Manager for the NAM Consumer Bank AML Program Oversight team. This role reports to the NAM AML Program Oversight Group Manager. This transformation project is a multi-year critical initiative for the bank. This individual must have an extensive experience in both agile and iterative project delivery. This position will be responsible for the day-to-day activities in the PMO, providing guidance in policies and processes in partnership with the other internal stakeholders.


  • Developing and implementing processes and engaging with all relevant stakeholders, communicating with senior management and otherwise ensuring the success of USCB KYC SIMPLIFICATION program.
  • Ability to document and describe issues and key decisions in a single slide using MS PowerPoint and to create comprehensive project status for senior leadership.
  • Able to drive coordination, governance and communication across a large complex program with multiple parallel tracks.
  • Collaborate with other workstreams to define, prioritize and remove any roadblocks ensuring the completion of work per the defined timelines.
  • Role will require to work on different transformation initiatives with multiple workstreams and interactions with different stakeholder groups.
  • Will need to create and maintain the RACI for the program
  • Create and manage RAID log and raise any roadblocks and issues to senior management in a timely manner.
  • Track and manage all identified issues, and work with Business risk, compliance, Operations and technology to actively identify new KYC policy gaps for both the Cards and Retail bank business.
  • Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business and create action plans to push to resolution and assist in requirement gathering.
  • Develop and manage project plans that will include all activities pertaining to the project, their stakeholders and timeline.
  • Identify risks, issues and work with the different stakeholders to ensuring completion of the milestones in a timely manner.
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes.
  • Review policy/processes for impact assessments and establish effective action plans and/or implementation plans to ensure compliance.

  • 5+ years doing at least one of the following: Risk, Operational Risk, Risk Operations or Project Management.
  • 5+ years working a Business Analyst background, scrum master/Product owner experience.
  • Must have agile and iterative SDLC experience.
  • Experience working with multiple stakeholders within and outside the Cards business
    Ability to multi-task, plan, & work independently on required deliverables and deadlines.
  • Demonstrated ability to manage and plan in a transitioning environment (developing & establishing business as usual).
  • Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate should have strong conflict resolution skills and work in a sometimes-stressful environment with quick turnaround timelines.
  • Able to communicate both conversationally and ability to clearly present the information and actions needed by management at multiple levels
  • Ability to influence to reach consensus across multiple teams with different points of view
  • A good understanding of the Credit Card products and the backend systems that support the product life cycle
  • Ability to understand difficult technology solutions and concepts and be able to explain to Senior Management in a concise but thorough way
  • Bachelor's Degree in related field; advanced degree preferred
  • Should be an EXPERT in creating PowerPoint presentations for executive leadership.
  • Strong knowledge of Share point and MS Office including Visio and Project a MUST

Job Family Group:
Compliance and Control

Job Family:
Business KYC

Time Type:
Full time

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More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1025 open jobs at Citi, click here.
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