Marketplace Partner Program Manager

| San Francisco, CA | Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
About our team:
The Atlassian Marketplace is one of the largest B2B app stores globally and has exceeded $400 million in annual app sales this past year. Atlassian's Marketplace ecosystem is growing and so is our Marketplace Programs team! We work directly with our most strategic Marketplace app partners who help Atlassian deliver complete solutions for any team integrated with our products.
As customers evolve from on-premise to a cloud-first world, our applications and programs need to evolve as well. The Atlassian Marketplace Partner Program is designed to recognize and support developers who build apps and integrations that extend Atlassian product capabilities. Security, reliability and trust is top of mind for Atlassian customers of all sizes, and the Atlassian Partner Program allows us to ensure that customers have great experiences with their apps, and rewards partners (the brains behind their favorite apps!) who are most aligned with our objectives.
As the Marketplace Partner Program Manager for Atlassian's Marketplace Partner business, you'll be responsible for evolving the program that develops our community of Marketplace Partners, driving growth and velocity aligned to Atalssian's company objectives.
This is the perfect job for a Program Manager with experience managing, supporting and accelerating growth via technology partnerships. The ideal candidate has broad execution skills, knows how to roll up their sleeves, has a proven ability to work with global, cross-functional teams to drive successful programs across Product, Engineering, Design, Marketing, Sales, Operations, Analytics and Support. Along with managing a roadmap of program initiatives, they will be responsible for partner communications, analysis, and research required to motivate and ensure Marketplace Partners successfully adopt the product or program initiative.
Responsibilities:
  • Build a strategic program roadmap for the Atlassian Marketplace Partner Program that drives growth of our Marketplace Partner community and the Marketplace business.
  • Identify what requirements will increase customers trust in our Marketplace apps and partners, and the supporting benefits you'd think would be best to encourage ongoing commitment from our partners.
  • Define a requirements and benefits structure that aligns to other Atlassian Partner Programs to encourage cross-pollination of our ecosystems.
  • Define key success metrics centered around partner retention, growth and experience that continue to raise the bar over time.
  • Scope and launch benefit program initiatives like co-marketing campaigns and development funds.
  • Leverage the Atlassian Solution Partner Program, alongside market research, to recommend and scope training needs that would facilitate development of our partner community.
  • Build and manage the feedback loop between Marketplace Partners and Atlassians to provide insights and recommendations back to Product teams.
  • Create a best-in-class Marketplace Partner experience by defining infrastructure, tools and processes, needed to support the Atlassian Marketplace Partner Program across the partner journey; engage with Sales, Support and Program operations to drive these projects to execution.
  • Create change management, content and communication plans to drive adoption of program initiatives.
  • Lead internal change management needs across supporting functions.
  • Partner with Product, Engineering and Design to raise the visibility of partner status to customers across Atlassian properties.
  • Ensure apps have a seat at the customer conversation by partnering with Field and Sales teams to create trainings and playbooks.
  • Partner with Marketing and Channel to integrate third party apps into our GTM activities.
  • Work with a globally distributed team across Sydney, California, Bangalore and Amsterdam to help set project teams up for contributing to the overall success of the programs.

On your first day, we'll expect you to have:
  • Experience building programs from scratch in a global software organization.
  • Experience using qualitative analysis to diagnose paint points - you will gain an understanding and empathy for Marketplace Partners in adopting a technology or program, and work across all the various teams within Atlassian to ensure those gaps are closed for successful adoption by our Marketplace Partners.
  • Experience turning strategy into executable plans, experience in project management, know how to manage complex projects.
  • An analytic rigor, drive to support decisions with data and can make that data digestible to varied audiences (big data, financial models, SQL, etc.)
  • You have the ability to balance priorities among the long-term vision and short-term execution strategy.
  • You are comfortable with change and ambiguity, and can creatively think on your feet to adapt.
  • Experience working with geographically distributed teams as we're growing our delivery capability globally. Flexibility to align to some European working hours as needed.
  • Promote, define, refine and carry out lightweight processes that fit our culture and values.
  • Bonus if you have a solid understanding of Independent Software Vendor (ISV) program business models and the importance a healthy ecosystem of vendor partners has on the adoption and stickiness of software products.

About you:
  • You are a strategic thinker with a passion for pushing beyond the status-quo.
  • You see roadblocks as a way to leverage your out-of-the-box thinking.
  • You're a spectacular communicator and negotiator, with a knack for influencing change across teams by establishing trust.
  • You're able to identify and articulate value proposition and effectively balance the needs of partners, customers, and internal stakeholders like a fine art.
  • You have a track record of creating and evolving programs with the right balance of speed and detail.
  • You lead with risk mitigation over risk management. You value outcomes over output and progress over perfection.
  • You are able to effectively and collaboratively identify and synchronise project interdependencies across multiple teams, and navigate risks and change along the way.
  • You're experienced building new programs from scratch and scaling them to new heights.
  • You have a passion for helping external businesses grow!
  • You like to get sh*t done, roll up your sleeves and deliver quickly and often.
  • You know when to engage for varying perspectives, but also know when to make informed decisions and what to optimize for.
  • You are a systems thinker and can optimize for efficiency.
  • You are passionate about technology, and you're ready to help us take how we partner with our strategic Marketplace Partners to the new heights.
  • You are attentive to detail and meticulously organized.
  • You have the confidence to run cross functional projects in a fast paced environment with many moving parts.

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at Atlassian284 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
Peninsula
Data + Analytics
new
Austin, TX
Data + Analytics
new
Austin, TX
Project Mgmt
new
Austin, TX
Sales
new
Austin, TX
Project Mgmt
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Operations
new
Austin, TX
Developer
new
San Francisco, CA
Sales
new
New York City, NY
Marketing
new
San Francisco, CA
Operations
new
San Francisco, CA
Data + Analytics
new
Austin, TX
Finance
new
San Francisco, CA
Product
new
Peninsula
Operations
new
Austin, TX
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
Peninsula
Project Mgmt
new
Peninsula
Developer
new
Peninsula
Developer
new
Peninsula
Operations
new
Austin, TX
Project Mgmt
new
Austin, TX
Operations
new
Austin, TX
Operations
new
Austin, TX
Operations
new
Austin, TX
Data + Analytics
new
Austin, TX
Sales
new
San Francisco, CA
Marketing
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
Peninsula
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Internships
new
Peninsula
Data + Analytics
new
Austin, TX
Design + UX
new
San Francisco, CA
Sales
new
Austin, TX
Data + Analytics
new
New York City, NY
Operations
new
Austin, TX
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Finance
new
San Francisco, CA
Developer
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Developer
new
Peninsula
Finance
new
San Francisco, CA
Sales
new
Munich, Germany
Product
new
San Francisco, CA
Design + UX
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Washington DC
Data + Analytics
new
Austin, TX
Marketing
new
San Francisco, CA
Sales
new
Boston, MA
Sales
new
Boston, MA
Developer
new
New York City, NY
Developer
new
New York City, NY
Content
new
Peninsula
Design + UX
new
Peninsula
Developer
new
Peninsula
Developer
new
Peninsula
Design + UX
new
Peninsula
Product
new
Peninsula
Developer
new
Peninsula
Project Mgmt
new
Peninsula
HR + Recruiting
new
Peninsula
HR + Recruiting
new
Peninsula
Design + UX
new
Peninsula
Developer
new
Peninsula
HR + Recruiting
new
Peninsula
Data + Analytics
new
Peninsula
Data + Analytics
new
Peninsula
Project Mgmt
new
Peninsula
HR + Recruiting
new
Peninsula
HR + Recruiting
new
Peninsula
Project Mgmt
new
Peninsula
Internships
new
Peninsula
Developer
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Data + Analytics
new
Peninsula
Operations
new
Austin, TX
HR + Recruiting
new
Austin, TX
Data + Analytics
new
Austin, TX
HR + Recruiting
new
Austin, TX
Project Mgmt
new
Austin, TX
Project Mgmt
new
Austin, TX
Data + Analytics
new
Austin, TX
Marketing
new
Austin, TX
Data + Analytics
new
Austin, TX
Operations
new
Austin, TX
Sales
new
Austin, TX
Sales
new
Austin, TX
Operations
new
Austin, TX
Sales
new
Austin, TX
Operations
new
Austin, TX
Project Mgmt
new
Austin, TX
Product
new
Austin, TX
Operations
new
Austin, TX
Project Mgmt
new
Austin, TX
Operations
new
Austin, TX
Developer
new
Austin, TX
Sales
new
Austin, TX
Sales
new
Austin, TX
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Marketing
new
San Francisco, CA
Developer
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Finance
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Marketing
new
San Francisco, CA
Content
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Content
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Finance
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Operations
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Operations
new
San Francisco, CA
Marketing
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Sales
new
Boston, MA
Developer
new
Peninsula
Developer
new
Peninsula
HR + Recruiting
new
Austin, TX
Design + UX
new
San Francisco, CA
Developer
new
Peninsula
Design + UX
new
Austin, TX
Design + UX
new
Austin, TX
Data + Analytics
new
San Francisco, CA
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Atlassian's full profileSee more Atlassian jobs