Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Hybrid

Manager, Project Management Office

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Start a Rewarding Career with Alliant

What will your day look like?

You will be responsible for ensuring that Alliant's programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. The Manager, Project Management Office will be a program management leader who embodies Alliant's leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively.

In this role, this individual will manage a team of Project Managers and partner with Product Teams utilizing the Scrum Framework to deliver critical, customer facing, enterprise software development projects to our production systems. This role will lead efforts to improve our processes, making our teams highly productive.

As the leader of the PMO, you will foster collaboration across business and technology organizations, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships is essential as this position will work with Business Partners, internal staff and system integrators on a daily basis to ensure delivery of quality products in alignment with enterprise initiatives and requirements across the company.

This individual will be responsible for hiring top talent and keeping the organization highly engaged and motivated, delivering exceptional results. The ability to work across functions and teams will allow him/her to ensure alignment of priorities and goals, drive results and foster a culture and environment to achieve excellence and innovation.

The individual must have the ability to understand, conceptualize, and model effective and efficient business processes that drive employee and member advocacy. The role is responsible for leading and coaching his/her team to drive performance, individual development, engagement and retention. General direction is received from the Director, Technology Strategy & Portfolio Management.

Responsibilities

Do you see yourself doing this?

  • Ensure the successful implementation of the PMO's strategy, responsibilities, services and deliverables
  • Provide and monitor project and program reporting to ensure that there is clear and consistent communication on status and assist the team in reporting to Senior Management and stakeholders
  • Establish frameworks, templates and standard for the Program Management Office
  • Ensure cross -functional dependencies and managed and tracked throughout the project lifecycle
  • Fully leverage relationship management skills to successfully execute required project initiatives
  • Promote cooperation, negotiation and communication among and within teams; provide consulting services for internal customers, team members, business partners during the planning, design, execution and implementation of Portfolio initiatives
  • Provide guidance and support in preparation, development and analysis of reports, metrics, presentations and dashboards for executive presentations, organization wide meetings and other forums
  • Responsible for developing and managing the process for delivering project and program initiatives that meet all information security, compliance and organizational policies
  • Allocate team resources and monitor deliverables to ensure client needs are met successfully and in a timely fashion
  • Manage the project pipeline and direct work assignments for Project Managers Demonstrate agile expertise with functional-technical-operational processes
  • Identify and implement process improvements for the team. Lead and enhance portfolio & project management best practices and tools.
  • Partner and maintain regular communication with key stakeholders to ensure each project is successful
  • Develop the methodology and metrics to measure the value of project portfolio spend and return on investment for the organization
  • Create and maintain portfolio reporting and dashboards for the organization's use

Leadership/Performance Management

  • Demonstrate courage, ability and agility to understand and address organizational transition in real-time; establish expectations for the unexpected
  • Translate strategic and operating plans into meaningful direction of projects, goals, priorities and activities; delivering on strategy through quality execution and best practice adaptation
  • Capture, analyze, and understand the internal environment, team dynamics, and talent capabilities to address organizational refinement, agility and growth
  • Champion Employee/Internal Customer Engagement, employee development and all cultural hallmarks through a strong leadership signature and a growing command of Alliant's leadership competencies
  • Continually assess and provide discerning development, insightful coaching and talent utilization/optimization for direct reports
  • Apply High Performance Management practices in leading an engaged workforce in order to effectively leverage the full potential and talent of this function
  • Provide a structural and consistent approach to ensure that individual development plans are in place, performance management is consistent, performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis.
  • Work with your direct reports and help seek out growth opportunities for your reports; continually challenge reports to maximize their engagement and productivity
  • Help propagate messaging across the organization that fosters a broader knowledge of Technology, promotes collaboration and influences constructive and positive change

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

Qualifications

What makes you a great fit?

You'll be a great fit if in addition to a Bachelor's degree in Business, Management, Computer Science or a related field required; Master's degree preferred, and you have:

  • Minimum 5 years leadership experience and demonstrated ability to lead and develop a highly effective team is required
  • Formal training in or experience with agile methodologies and Scaled Agile Framework (SAFe)
  • Solid understanding/experience of Agile/Scrum development methodologies
  • Certified Scrum Master and or Certified Scrum Product Owner is a plus
  • Robust data analysis skills and ability to analyze issues, identify and implement solutions
  • Ability to think creatively to identify ways to improve team success
  • Strong hands-on capability and spirit of leading by example
  • Demonstrated ability to work effectively with employees at all levels within the organization
  • Ability to influence without authority
  • Outstanding verbal, written, and presentation skills and the ability to build robust cross-functional relationships
  • Ability to communicate effectively with business and technical audiences
  • Demonstrated critical thinking and decision-making skills
  • Experience with large-scale complex technology projects
  • PMP Certification is a plus
  • Strong understanding and expertise of portfolio & project management best practices and deliverables

When you're happy, we're happy!

As a thank you for joining our team, you'll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

Still not convinced?

For more details you can also visit our Glassdoor and LinkedIn profiles.

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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture
Volunteer in local community
Alliant offers 8 hours of paid volunteer time benefit for all employees.
Partners with nonprofits
To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Since the pandemic began, all non-essential job functions have been remote 100%.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Diversity employee resource groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women's resource group and ALL, an LGBTQ+ employee resource group, and EMPOWER black employees' resource group.
Hiring practices that promote diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2,750 annually to their Health Care FSA and $5,000 to their dependent care FSA.
Disability insurance
Company provides Short Term Disability benefit payable for up to 13 weeks as well as Long Term Disability insurance that covers 66.67% of your monthly earnings up to $10,000 monthly maximum payout.
Dental insurance
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision insurance
Alliant offers free vision benefits to its employees and their dependents. The vision benefits plan covers 100% for annual eye exams after a $10 copay and $150 for glasses and contacts.
Health insurance
Alliant provides a choice of two medical plans. If you elect a medical plan, you are automatically enrolled in an HSA where Alliant contributes funds to help you pay for your out-of-pocket expenses.
Life insurance
Basic Life insurance and Accidental Death & Dismemberment is equal to 1 times an employee's annual salary. Employees can also purchase Voluntary Life insurance for themselves and their dependents.
Pet insurance
Our pet insurance policy covers up to %90 of out of pocket expenses.
Wellness programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Team workouts
Through Calm application
Mental health benefits
Alliant employees get free access to ComPsych, Calm and myStrength apps and services.
Transgender health care benefits
Financial & Retirement
401(K)
Alliant offers a 401(k) plan administered through Fidelity where employees can contribute up to 60% of eligible compensation to the annual IRS limit.
401(K) matching
We match 100% of contributions up to the first 5% of an employee's annual gross pay. eligible salary. You will be 100% vested in these contributions right away.
Performance bonus
In the last years, Alliant’s bonus payouts were above 100%.
Charitable contribution matching
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $1,000 per person per calendar year.
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 6 weeks of parental leave for the primary and secondary caretakers.
Family medical leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Adoption Assistance
Fertility benefits
Through our medical plan
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid volunteer time
Our employees receive 8 hours per year of paid volunteer time.
Paid holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Employees can withhold up to $280 per month pre-tax for transit expenses and up to $280 per month pre-tax for parking expenses.
Company-sponsored outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Free daily meals
We offer free lunch 3 days a week.
Free snacks and drinks
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Plenty of parking available.
Fitness stipend
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Mother's room
Professional Development Benefits
Job training & conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition reimbursement
We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Promote from within
Continuing education stipend
We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Paid industry certifications
Personal development training

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

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