Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 35% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Our in-office and hybrid employees enjoy a casual, collaborative environment with in-office perks and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

The Manager, North American Project Management Office (PMO) is a key management position within the Bullhorn Professional Services (PS) organization. The PMO manager is responsible for motivating and leading a team of Project Managers in North America, ensuring a world class implementation experience for Bullhorn's customers The PMO manager drives adoption and adherence to Bullhorn Project Management methodology and best practices. This individual is also responsible for the health of the portfolio within the region and serves as a Functional Sponsor for key clients.

A typical day might include:

Guiding/Coaching/Mentoring your team of Project Managers responsible for implementing Bullhorn's software products to our enterprise clients

Establishing and optimizing the delivery methodology for enterprise accounts

Driving consistency of the methodology and governance by the PM team in implementing Bullhorn's SaaS solutions

Developing and implementing standardized processes, tools, templates and techniques to drive your team's performance

Ensuring development plans and career paths are clear and followed for the Project Managers

Proactively solving short/long term demand needs (versus reacting)

Working with Resource Management, Finance and PS Management to ensure capacity and headcount planning is effective

Hiring additional PM’s as necessary

Managing conflict and being a calming influence

Providing SOW input and approval

Providing Functional Sponsorship

Managing client relationships for key accounts across the implementation lifecycle

Being an escalation point for all engagements and resolving such escalations

Ensuring effective risk management is utilized to limit the amount of escalation

Implementing delivery governance and cross-project best practice pollination and delivery efficiency execution

Reporting regular progress to the PS leadership team with regard to the status of ongoing projects, capacity, escalations and other initiatives

Collaborate with PMO and PS leaders in EMEA and APAC to ensure standard practices across regions

Aiding clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, and education plans

Leading and participating in cross functional teams in the development and completion of key efficiency and optimization initiatives

Up to 25% travel to client sites and other Bullhorn offices

This role may be a fit for you if:

You are a leader with integrity

You enjoy an upbeat environment that stretches your creativity, decision making ability and career growth. You are adept at foreseeing obstacles and removing them. You can navigate roadblocks and clear the path for others

You enjoy coaching and mentoring a team of project managers

You have a proven track record of 5+ years of managing enterprise software implementation projects for external clients. (If your projects are internal-facing, this is not the role for you!)You have a proven track record of successfully delivering projects on-time, within budget, with high quality and with consistently high customer satisfaction scores Minimum experience of 3-5 years managing/leading teams of Program/Project Managers in a software implementation setting. This means managing direct reports with budget responsibility

You have an ability to prioritize, delegate and manage several competing initiatives simultaneously

You are experienced in evolving Enterprise implementation methodologies within a software company

You aren’t afraid to take risks and learn from mistakes

You love collaborating with your team, client and partners. And, cultivating relationships

Project planning, execution and continuous improvement is in your DNA

You have a project management background. I.e., you are an expert in project management best practices (e.g., PMBOK, Schedule Mgmt, Risk/Issue Mgmt, Scope Mgmt, WBS, etc...). Expert level proficiency with project estimation methods and project scheduling tools (E.g., Clarizen, Clarity, MS Project)

Bonus points for:

Staffing industry experience and knowledge and associated applications

SaaS implementation project delivery

Project Management Professional (PMP) Certification (or other relevant certifications).Experience with multiple development methodologies (e.g., waterfall, agile, iterative/hybrid, etc.)Clarizen and JIRA experience

Bullhorn is committed to our core values and we are looking for people who exhibit these traits: 

- Service - You go beneath the surface to solve problems.

- Energy - You build up your teammates and leave people positively charged.

- Ownership - You take action and own up to your mistakes.

- Speed & Agility - You go around obstacles and demonstrate urgency.

- Being Human - You consider other people's perspectives, laugh, and have fun.

Bullhorn is fully committed to equal opportunities. We aim to create a working environment free from discrimination. This means all job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, or belief, gender or sexual orientation.