Manager, North American Project Management Office (PMO) - #813 at Bullhorn (Remote)

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Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 35% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.
Our in-office and hybrid employees enjoy a casual, collaborative environment with in-office perks and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

The Manager, North American Project Management Office (PMO) is a key management position within the Bullhorn Professional Services (PS) organization. The PMO manager is responsible for motivating and leading a team of Project Managers in North America, ensuring a world class implementation experience for Bullhorn's customers The PMO manager drives adoption and adherence to Bullhorn Project Management methodology and best practices. This individual is also responsible for the health of the portfolio within the region and serves as a Functional Sponsor for key clients.

A typical day might include:
Guiding/Coaching/Mentoring your team of Project Managers responsible for implementing Bullhorn's software products to our enterprise clients
Establishing and optimizing the delivery methodology for enterprise accounts
Driving consistency of the methodology and governance by the PM team in implementing Bullhorn's SaaS solutions
Developing and implementing standardized processes, tools, templates and techniques to drive your team's performance
Ensuring development plans and career paths are clear and followed for the Project Managers
Proactively solving short/long term demand needs (versus reacting)
Working with Resource Management, Finance and PS Management to ensure capacity and headcount planning is effective
Hiring additional PM’s as necessary
Managing conflict and being a calming influence
Providing SOW input and approval
Providing Functional Sponsorship
Managing client relationships for key accounts across the implementation lifecycle
Being an escalation point for all engagements and resolving such escalations
Ensuring effective risk management is utilized to limit the amount of escalation
Implementing delivery governance and cross-project best practice pollination and delivery efficiency execution
Reporting regular progress to the PS leadership team with regard to the status of ongoing projects, capacity, escalations and other initiatives
Collaborate with PMO and PS leaders in EMEA and APAC to ensure standard practices across regions
Aiding clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, and education plans
Leading and participating in cross functional teams in the development and completion of key efficiency and optimization initiatives
Up to 25% travel to client sites and other Bullhorn offices

This role may be a fit for you if:
You are a leader with integrity
You enjoy an upbeat environment that stretches your creativity, decision making ability and career growth. You are adept at foreseeing obstacles and removing them. You can navigate roadblocks and clear the path for others
You enjoy coaching and mentoring a team of project managers
You have a proven track record of 5+ years of managing enterprise software implementation projects for external clients. (If your projects are internal-facing, this is not the role for you!)You have a proven track record of successfully delivering projects on-time, within budget, with high quality and with consistently high customer satisfaction scores Minimum experience of 3-5 years managing/leading teams of Program/Project Managers in a software implementation setting. This means managing direct reports with budget responsibility
You have an ability to prioritize, delegate and manage several competing initiatives simultaneously
You are experienced in evolving Enterprise implementation methodologies within a software company
You aren’t afraid to take risks and learn from mistakes
You love collaborating with your team, client and partners. And, cultivating relationships
Project planning, execution and continuous improvement is in your DNA
You have a project management background. I.e., you are an expert in project management best practices (e.g., PMBOK, Schedule Mgmt, Risk/Issue Mgmt, Scope Mgmt, WBS, etc...). Expert level proficiency with project estimation methods and project scheduling tools (E.g., Clarizen, Clarity, MS Project)

Bonus points for:
Staffing industry experience and knowledge and associated applications
SaaS implementation project delivery
Project Management Professional (PMP) Certification (or other relevant certifications).Experience with multiple development methodologies (e.g., waterfall, agile, iterative/hybrid, etc.)Clarizen and JIRA experience

Bullhorn is committed to our core values and we are looking for people who exhibit these traits: 
- Service - You go beneath the surface to solve problems.
- Energy - You build up your teammates and leave people positively charged.
- Ownership - You take action and own up to your mistakes.
- Speed & Agility - You go around obstacles and demonstrate urgency.
- Being Human - You consider other people's perspectives, laugh, and have fun.

Bullhorn is fully committed to equal opportunities. We aim to create a working environment free from discrimination. This means all job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, or belief, gender or sexual orientation.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • LuceneLibraries
    • Node.jsFrameworks
    • HibernateFrameworks
    • TomcatFrameworks
    • GitFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • SolrDatabases

What are Bullhorn Perks + Benefits

Bullhorn Benefits Overview

Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in meals and monthly "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Volunteer in local community
Bullhorn Cares is employee-led and organizes regular volunteering and fundraising events, both company-wide and local, to give back to our communities. We also offer 1 volunteer day per quarter.
Partners with Nonprofits
Bullhorn partners with Career Collaborative to close the opportunity gap and Pledge 1% to offer a portion of our success to our local communities.
Friends outside of work
Eat lunch together
Intracompany committees
Allies | To acknowledge, educate, and celebrate diversity in culture, race, gender, and sexual orientation; Herd | For women and allies to share ideas and brainstorm solutions in a judgement free zon
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
With an emphasis on diversity in our recruitment and team-building efforts, Bullhorn is proud to support leaders from all cultures, races, genders, sexual orientations, and backgrounds.
Unconscious bias training
Diversity Employee Resource Groups
Allies | An umbrella Employee Resource Group; HERd | An ERG for women and gender minorities; [email protected] | An ERG for Black employees; Pride | An ERG for LGBTQIA+ employees
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bullhorn employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $2,500 weekly maximum payout.
Dental Benefits
Our dental benefits plan covers 80% of expenses after deductible.
Vision Benefits
Our vision benefits plan includes a $20 co-pay for annual eye exams with $0 co-pay for glasses and contact lenses.
Health Insurance Benefits
Our best-in-class health insurance policy through BBA (a Blue Cross Blue Shield company) covers up to $4,000 of out of pocket expenses.
Life Insurance
Life insurance is equal to 5 times an employee's annual salary up to $500,000.
Wellness Programs
Onsite Gym
Team workouts
Bullhorn's team fitness initiatives include In-office yoga.
Mental Health Benefits
Bullhorn offered a Mental Health Day to all global employees this summer. We also have mental health coverage included in our Medical plans and Employee Assistance Program.
Retirement & Stock Options Benefits
401(K) Matching
Bullhorn will match 50% of employee contributions to their 401k plans up to 6% of all eligible earnings.
Performance Bonus
Match charitable contributions
Bullhorn partners with Pledge 1% to offer a portion of our success back to our local communities.
Child Care & Parental Leave Benefits
Child Care Benefits
Bullhorn offers an Employee Assistance Program that includes child care and elder care referrals. Child care could be covered through your FSA with Bullhorn.
Generous Parental Leave
Bullhorn provides up to 4 months of parental leave for the primary caretaker and 2 weeks of parental leave for the secondary caretaker of new infants.
Flexible Work Schedule
Flexible schedules for Bullhorn employees are at the discretion of each employee's manager.
Remote Work Program
Our remote work program includes work from home or remotely on occasion as needed.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Bullhorn hosts Bring Your Kid to Work Day each year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Bullhorn has an unlimited vacation policy for all employees globally.
Paid Volunteer Time
Our employees receive 1 day per quarter of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Bullhorn offers commuter benefits as an FSA, with a contribution of up to $260 per month.
Company Outings
Bullhorn hosts company outings Monthly
Free Daily Meals
Game Room
Bullhorn has a Jam Room for musicians to use at any time.
Stocked Kitchen
Bullhorn has a fully stocked kitchen including coffee, tea, fruit and cereal
Some Meals Provided
Happy Hours
Happy hours are hosted once per month on "First Thursday."
We offer employees a parking subsidy through an FSA
Recreational Clubs
We encourage Bullhorn employees to form recreational clubs.
Fitness Subsidies
Fitness subsidies are available through the health insurance plan.
Professional Development Benefits
Job Training & Conferences
Bullhorn offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bullhorn hosts regular lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bullhorn's benefits start on Day 1 of your employment. There is no vesting period for medical, dental, vision, 401k, or other benefits. We also offer a paid employee referral program, relaxed environment with casual dress, and internal promotions/moves.

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