Manager, Digital Program Management at Mercury Healthcare

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At Mercury Healthcare, we empower healthcare organizations to create seamless consumer experiences and improve outcomes to build healthier communities. As a Manager, Digital Program Management, you will be an integral part of our team by managing and optimizing paid search, paid social and programmatic campaigns.  In this role, you will provide insightful analysis and reporting as well as participate in strategic discussions with the team to achieve online marketing success for our clients.

What you will do:

  • Manage a small team of digital analysts (1-3 analysts)
  • Manage workflow and timeliness of team deliverables, lead weekly Squad standups, and manage team process development and documentation
  • Monthly campaign reporting reviews and audits
  • Emails monthly reports to client teams and answer reporting questions pertaining to report structure
  • Campaign Management Tracking including budget tracking and campaign duration tracking
  • Training new Digital Analysts on campaign build and campaign reporting processes
  • Works with the Consumer Strategy team on WorkFront project template and process updates
  • Works with QA team on campaign build process improvements
  • Attends bi-weekly Integrated Project Management meetings and give a status update of the digital squad processes
  • Work with the Lead Digital Marketing Strategist to:
    • Develop digital product beta program timelines
    • Monitor progress of beta testing
    • Develop training (team and internal stakeholder) collateral for new digital products
  • Meet weekly with Director(s) of Digital Marketing services to provide updates on: client projects (highlight any potential escalations) and program workflows (what’s working, what’s not working, are there any roadblocks)
  • Respond to internal stakeholders’ emails within 24 hours. If the email’s questions cannot be answered within a 24-hour timeframe, respond acknowledging their request was received and give a timeframe for when an answer will be provided.

What you will bring:

  • 3+ years of experience in executing paid media campaigns
  • Bachelor's degree or equivalent experience in a related field
  • Ability to self-teach and pick up new concepts quickly
  • Excellent time management skills with the ability to meet deadlines
  • Experience with advanced analytics reporting and managing large data sets
  • Proficiency in Google Ads, Facebook Ads, and Google Analytics. Tableau and Google Data Studio experience is a plus
  • Technical expert level knowledge of strategy, planning, and buying within the programmatic ecosystem (SSPs, DSPs, Ad Exchanges, and Ad Networks) Trade Desk experience is ideal
  • Strong collaboration and communication skills

Benefits:

  • Bonus eligible
  • 401(k) plan with employer match 
  • Medical, dental, and vision insurance, with HSA contributions for qualifying plans
  • Company-funded basic Life, AD&D, and disability coverage
  • Family planning resources
  • Subsidized wellness benefits
  • PTO plus paid holiday and volunteer time
  • Tuition reimbursement and learning & development programs

Who we are:

Mercury Healthcare is a technology and data analytics company that empowers healthcare organizations to engage consumers and optimize provider networks to accelerate growth. Our customers benefit from more than 30 years’ experience driving intelligent engagement, aligning physicians, and enabling personalized healthcare journeys. Learn more at mercuryhealthcare.com.

Mercury Healthcare believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.​ Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. 

Location:

Remote (reporting to Madison, WI location) 

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Technology we use

  • Engineering
  • Product
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An Insider's view of Mercury Healthcare

What are some social events your company does?

There are many opportunities to socialize, from ping-pong doubles to happy hours to volunteer outings. We also have monthly events such as Pizza Day, new hire socials and holidays to connect, win prizes, play games, or grab drinks. If you need a break from your desk, there are workspaces to lounge at with buddies and get the creative spark flowing.

Dan

Data Analyst

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Someone who is committed to continuous learning and knowledge sharing. Work becomes way more fun if you're willing to explore, test, learn, and iterate together!

Alli

Director, User Experience Design

What does your typical day look like?

I lead strategic development of data-driven marketing campaigns for our healthcare clients. The day-to-day involves a lot of problem solving, teamwork, and creative thinking from campaign development to market exit, and I'm motivated by new learning opportunities and collaboration each step of the way.

Lauren

Integrated Marketing Manager

What are Mercury Healthcare Perks + Benefits

Mercury Healthcare Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks

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