About the job
The Red Hat Consulting team is looking for a Consulting Services Manager to join us in the West Region of the U.S. In this role, you will develop, cultivate, and manage relationships within key customer accounts. You will oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You'll also help identify and qualify new business opportunities and work with Red Hat's Sales team to formulate account strategies that promote revenue growth. You will work with Red Hat's sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources while meeting revenue, margin, and booking goals. As a Consulting Services Manager, you'll be responsible for managing senior associates and as such you will be expected to lead one-on-one meetings, provide support with escalations, lead performance and development conversations, and coordinate the general team with architects and project managers within your region. You'll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Sell Red Hat's solutions using the business requirements of your customers to create unique technical offerings, including Open Innovation Labs engagements
• Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on our middleware technologies, specifically Red Hat OpenShift
• Accurately and consistently provide revenue and booking forecasts for your territory
• Manage revenue and booking goals across all practices; meet margin and use targets
• Ensure successful delivery of all projects
• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team

Within a year, you will be expected to do the following:

• Sell and manage complex, multi-product solutions using the scaled agile framework (SAFe) methodologies
• Grow your revenue base on a quarterly basis
• Manage escalations without supervision
• Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team

What you will bring

• Knowledge of technical or business consulting practices
• Experience in project delivery
• Experience with internal or external sales
• Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value
• Solid people management skills
• Experience adhering to agile methodologies within project teams
• Knowledge of application development or cloud solutions creation and delivery
• Experience in and willingness to speak at public conferences and meetups

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.